Access Control, Administrative Skills, Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, Detail Oriented, Diversity, Documentation, Employee Assistance Plan, High School Diploma, Interpersonal Skills, Multitasking, Operational Support, Organizational Skills, People Management, Presentation/Verbal Skills, Protective Services, Record Keeping, Retirement Plan, Systems Administration/Management, Telephone Skills, Writing Skills
Security Receptionist
Location: Houston, TX
Pay Rate: $16.00-$17.50 per hour (DOE)
Schedule: Monday-Friday, 2:00 PM - 10:00 PM
Experience Required: Minimum 1 Year of Security Experience
About the Role
Securitas is seeking a professional and customer-focused Security Receptionist to join our team in Houston, TX. This position serves as the first point of contact for visitors, employees, and contractors while supporting site security operations in a professional office environment.
The ideal candidate possesses excellent communication skills, strong attention to detail, and the ability to balance customer service responsibilities with essential security functions. Candidates should be comfortable working with computers, managing multiple tasks, and maintaining a welcoming yet secure atmosphere.
Key Responsibilities
- Greet and assist visitors, employees, vendors, and contractors in a friendly and professional manner.
- Monitor and manage access control systems to ensure authorized facility access.
- Verify identification and credentials prior to granting access.
- Issue visitor badges and maintain visitor management procedures.
- Answer incoming phone calls and direct inquiries appropriately.
- Maintain accurate visitor logs, records, and security documentation.
- Monitor lobby activity and report suspicious or unusual activity.
- Provide exceptional customer service while enforcing site policies and procedures.
- Communicate effectively with employees, management, and visitors.
- Assist with incident reporting and documentation as needed.
- Support overall site security operations and maintain a professional front desk presence.
Qualifications
Required
- Minimum 1 year of security experience.
- High school diploma or GED.
- Strong computer skills and ability to learn security and visitor management systems.
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Ability to multitask and remain organized in a fast-paced environment.
- Professional appearance and demeanor.
Preferred
- Previous receptionist, front desk, concierge, or administrative experience.
- Experience with access control systems and visitor management software.
- Experience working in a corporate or professional office setting.
What We''re Looking For
We are seeking a reliable, detail-oriented professional who understands the importance of both customer service and security. The successful candidate will be comfortable interacting with a diverse group of people, maintaining accurate records, and serving as a trusted representative of both Securitas and our client.
Why Join Securitas?
- Competitive pay: $16.00-$17.50 per hour DOE
- Monday-Friday schedule
- Professional office environment
- Career growth and advancement opportunities
- Comprehensive training and support
- Opportunity to work for a global leader in protective services
Apply today and become an essential part of creating a safe, secure, and welcoming workplace environment.
We are an Equal Opportunity Employer and value diversity at all levels of our organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Security Receptionist / Securitas Security/ Houston, tx / TXDPS License # B00100
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients'' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
Benefits include:
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
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Securitas Security Services USA Inc
Securitas Security Services USA, Inc. is the largest provider of security officer services in the United States. Securitas USA affiliated companies are market leaders in providing security solutions, including uniformed security officers, consulting & investigations, and security systems integration. More than 80% of the Fortune 1000 are Securitas clients serviced by over 600 branch office operations throughout the U.S., with approximately 100,000 employees. U.S. revenues in 2005 were over $3 billion. Securitas USA is the result of the combination of the businesses of many legendary U.S. security firms - most notably, Pinkerton's Inc. (founded in 1850) and Burns International Security Services (founded in 1909). The three dots on our logo represent our values, "Integrity, Vigilance, and Helpfulness" and are qualities our employees are proud to demonstrate daily. EOE M/F/D/V