Communication Skills, Customer Relations, Customer Support/Service, Interpersonal Skills, Law Enforcement, Loss Prevention, Military, Organizational Skills, Retail, Risk Management, Sales
LOCATION
Los Angeles, CA
POSTED
30+ days ago
Position Overview
Valcor Security is hiring experienced Retail Loss Prevention Officers for a high-traffic store at The Grove. This position requires a polished, sharp, and highly attentive officer capable of working in a premium retail environment. Candidates must demonstrate strong presence, discipline, and the ability to maintain a high standard of customer interaction while proactively preventing theft.
Loss Prevention experience and store retail experience are mandatory. Law enforcement professionals, retired or off-duty, and military veterans are strongly encouraged to apply.
Compensation $20 to $21 per hour plus performance-based bonuses
Key Responsibilities
Active Floor Presence: Maintain a continuous presence throughout the store, monitor customer flow, and ensure a safe and organized environment based on operational standards in the proposal.
Loss Prevention Operations
Identify suspicious behavior with strong situational awareness
Monitor high-risk zones
Conduct fitting room article counts
Perform receipt verification when appropriate
Assist staff during peak traffic periods
Professional Customer Interaction: Maintain a clean, sharp, well-groomed appearance at all times. Engage customers politely while remaining discreet and observant.
Incident Response: Respond immediately to disturbances, coordinate with mall security and law enforcement, and document incidents accurately.
Mandatory Requirements
• Valid BSIS Guard Card • Loss Prevention experience in a retail store environment • Retail store customer service or sales-floor experience • Strong communication and interpersonal skills • Professional, sharp, clean presentation suitable for a high-end retail setting • Ability to stand and remain active throughout the entire shift • Reliable transportation • Ability to follow protocol and maintain chain of command • Weekend and evening availability required • Military or law enforcement background considered a strong advantage
If you fit these requirements and are looking for security work, we encourage you to apply as soon as possible!