Access Control, CPR Certification, Communication Skills, Customer Support/Service, Emergency Response, First Aid, Leadership, Problem Solving Skills, Procedure Implementation, Protective Services, Safety Process
Responsibilities
- Patrol hotel property, guest areas, beach and pool areas, parking lots, and back-of-house spaces
- Monitor hotel activity and respond promptly to guest and employee concerns
- Maintain safety and security presence throughout the resort
- Respond to emergencies, incidents, disturbances, and guest assistance requests
- Complete incident reports and maintain accurate daily logs
- Enforce hotel safety procedures, policies, and emergency protocols
- Assist with crowd control, event security, and access control when needed
- Work closely with hotel leadership and departments to ensure a safe guest experience
- Provide friendly and professional guest service at all times
Qualifications
- Previous security, hotel, resort, or customer service experience preferred
- Valid Florida Security License preferred or ability to obtain one
- Strong communication and problem-solving skills
- Ability to remain calm and professional in high-pressure situations
- Ability to walk and stand for extended periods in indoor and outdoor environments
- Flexible schedule including nights, weekends, and holidays
- CPR/First Aid certification is a plus
Why Join The Luce Hotel?
At The Luce Hotel, we believe in creating memorable “shine on” moments through elevated hospitality and exceptional guest experiences. Join a passionate team at one of Florida’s newest luxury lifestyle resorts and help create a safe and welcoming environment for our guests and team members.
We offer competitive compensation, Marriott travel benefits, career growth opportunities, and an exciting resort work environment on Florida’s Gulf Coast.
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Crescent Hotels & Resorts LLC