Salary Range: $80,000 - $120,000 Full-Time Permanent Position with Benefits
This hybrid role combines consultative account stewardship with strategic business development. You will spend approximately 80% of your time managing and expanding existing client accounts and 20% driving new business opportunities across physical security systems, access control, camera surveillance, and intrusion systems.
Account Management & Client Success (80%)
Conduct regular on-site visits and Quarterly Business Reviews (QBRs) to assess security/IT infrastructure and align tech stacks with client goals.
Draft, negotiate, and renew Managed Service Agreements (MSAs) and detailed Statements of Work (SOWs) for system upgrades.
Identify upsell/cross-sell opportunities within existing accounts to increase account value and satisfaction.
Partner with Client Success Managers to build cost-effective IT and security budgets for clients.
Coordinate seamlessly with internal Operations, Design, and Project teams to deliver SOW requirements smoothly.
New Business Development (20%)
Prospect, network, and follow up on leads to build and manage a robust CRM pipeline.
Conduct on-site walk-throughs to design profit-conscious scopes of work (SOWs) and quotes for cameras, access control, and intrusion systems.
Deliver compelling technical demonstrations, proposals, and ROI-driven presentations to C-level decision-makers.
Partner with Business Development and Delivery teams to close deals aligned with operational capabilities.
Qualifications & Requirements
Proven experience in technical sales, account management, or security engineering.
Track record of writing SOWs, managing MSAs, and conducting site surveys.
Ability to present complex technical solutions to non-technical stakeholders.
Strong proficiency in CRM software and pipeline management.
Valid driver's license for frequent local client site visits.
Benefits
Medical, Dental, Vision, Life Insurance
401(k) Retirement
Paid Vacation, Paid Holidays
Company vehicle provided (or mileage reimbursement)
Candidates are required to pass a Criminal Background Check and a 10 Panel Drug Screen.
Only U.S. Citizens or persons with a Green Card work permit may apply. Local candidates only please. There is no relocation assistance available.
Due to the large amount of resumes we expect to receive only the most qualified candidates will be contacted. We will retain all other resumes for any future job considerations.
Integrity Technical Services, Inc.
14 Whitehall Drive Suite 102
Akron, Ohio 44278
Toll Free: 1-888-262-3226
Akron: 330-633-6500 Cleveland: 440-257-3232
Website: www.integrityjobs.com (To view all of our open positions please visit our website)
Integrity Technical Services, Inc. does not charge a fee for finding anyone a job.
Integrity Technical Services is an Equal Opportunity Employer.