Access Control, Accidental Death and Dismemberment (AD&D), Analog Microwave or Power, Building Codes, CCTV, Communication Skills, Diagnostics Solutions/Software, Disability Insurance, Emergency Services, Facebook, Hand Tools, IP (Internet Protocol), Identify Issues, Information Technology & Information Systems, Leadership, Legal, Licensing, Lift/Move 50 Pounds, LinkedIn, Maintain Compliance, Maintenance Services, Microsoft Windows Operating System, Network Topology, On Call, Physical Security, Presentation/Verbal Skills, Systems Administration/Management, Telephone Skills, Test Equipment, Time Management, Vision Plan, Willing to Travel, Wireless Communications, Writing Skills
Security Senior Service Technician
Borough of Farmingdale, New Jersey Position Type: Full Time Req ID: 2026-1606282 Date posted: 06/03/2026
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What to expect as a Commercial Security Senior Service Technician:
The Senior Service Technician will be responsible for service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP-based video systems, including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems, and intercom systems. As a Security Senior Service Technician, this person is expected to be a highly proactive and skilled individual and, at all times, maintain performance consistent with Allied Universal Technology Services' core values.
Travel to commercial client sites to service, repair, troubleshoot, and detect access control equipment and IP-based video security systems. including, but not limited to:
(Electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems)
Troubleshoot system installations in a such a manner as to identify issues and apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building code
Apply all necessary documentation for tracking of service-related issues
Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment and CCTV testing devices
Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low-voltage applications
Establish and maintain effective working relationships with both internal and external customers
Provide phone and on-line remote diagnostic support
Drive to commercial client sites, with a company-issued vehicle to perform service
Perform other duties as assigned by leadership
What knowledge and skills are required:
- High School Degree, Vocational School or equivalent required
- 5+ years of field experience
- Experience with any or all of the following is preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI
- Possession of state-specific licensing (i.e. Class D or Alarm Installer, etc.) or ability to hold license once hired
- Understanding of Windows operating systems and overall IT network topology
- Highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core values
- Ability to meet deadlines and work in a fast-based environment with minimum direction
- Good communication skills for effective interaction with internal & external customers
- Available for scheduled "on-call" duties to respond to emergency service calls
- Strong troubleshooting skills, mechanical and electronic aptitude
- Capable of lifting up to 50lbs and work on ladder heights of up to 16'
- Be able to work independently or as a member of a team
- Good verbal and written communication skills
BENEFITS:
- Salary range: $35 - $50 hourly
- Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
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Allied Universal
Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: 866.825.5433 or
www.AUS.com
10,000 employees or more
Security and Surveillance
http://www.aus.com/Careers