Security Services Manager

Job Details

The Security Services Manager leads the planning, implementation, and lifecycle management of enterprise security technology new installations and existing equipment, across Jefferson''s healthcare, University, and Corporate Enterprise environments. This role ensures the effective deployment, integration, and performance of electronic security systems, including access control, video surveillance, weapon detection, and related technologies.

The role oversees security technology equipment installation and maintenance, vendor coordination, physical security capital investment, and technical standards while ensuring compliance with regulatory requirements, organizational policies, and life safety considerations. This role collaborates with stakeholders to deliver secure, reliable, and scalable security solutions aligned with enterprise risk management objectives.

Job Description

Summary

The Security Services Manager leads the planning, implementation, and lifecycle management of enterprise security technology new installations and existing equipment, across Jefferson''s healthcare, University, and Corporate Enterprise environments. This role ensures the effective deployment, integration, and performance of electronic security systems, including access control, video surveillance, weapon detection, and related technologies. The role oversees security technology equipment installation and maintenance, vendor coordination, physical security capital investment, and technical standards while ensuring compliance with regulatory requirements, organizational policies, and life safety considerations. This role collaborates with stakeholders to deliver secure, reliable, and scalable security solutions aligned with enterprise risk management objectives.

Job Duties

• Manage multiple service requests across enterprise locations
• Oversee the enterprise security systems and maintenance service program
• Support training for security personnel and system end users.
• Provide security systems service updates, risk assessments, and performance metrics.
• Recommend improvements and technology enhancements aligned with the enterprise security strategy.
• Support system integrations, upgrades, and platform migrations.
• Ensure proper system commissioning, documentation, and turnover to operations teams.
• Provide technical guidance on system architecture, interoperability, and network connectivity.

Minimum Qualifications

• High School Diploma/GED
• 10 years of experience working with security systems, including service and maintenance across a broad spectrum of access control, intrusion detection, and video surveillance systems such as Victor, Software House, Genetec, and Lenel.
• C-Cure 9000 Advanced System Integrator Certification
• C-Cure 900 Advance System Manager Certification
• Strong understanding of enterprise security systems architecture and integration.
• Working knowledge of network infrastructure and IP-based security technologies.
• Familiarity with regulatory and life safety requirements in healthcare or complex environments.
• Working knowledge of low-voltage electronic security systems.
• Working knowledge of network principles.
• PSP - Physical Security Professional - American Society for Industrial Security Within 2 Years and
• GS - General Safety - OSHA Within 90 Days

Preferred Qualifications

• Bachelor's Degree or
• 3 years Experience and proven supervisory experience
• Strong project management and organizational skills.
• Ability to manage multiple priorities and complex service requests.
• Analytical problem-solving and decision-making abilities.
• Effective communication and stakeholder engagement skills.
• Financial acumen for project and services budgeting with cost control.
• Provide technical guidance on system architecture, interoperability, and network connectivity.
• Support system integrations, upgrades, and platform migrations.
• Review system designs, shop drawings, and submittals for compliance and performance requirements.
• Collaborate with IT and infrastructure teams to ensure network compatibility and data security

Additional Qualifications

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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