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Security Shift Lead

Abacus Corporation

Baltimore, MD

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JOB DETAILS
SKILLS
Access Control, CCTV, CPR Certification, Communication Skills, Customer Support/Service, Detail Oriented, Documentation, Emergency Procedures, Emergency Response, Equipment Maintenance/Repair, First Aid, Incident Management, Incident Response, Leadership, Mentoring, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Operations Management, People Management, Presentation/Verbal Skills, Procedure Implementation, Record Keeping, Reporting Skills, Safety/Work Safety, Security Equipment, Security Monitoring, Security Protocols, Surveillance, System Operations, Writing Skills
LOCATION
Baltimore, MD
POSTED
30+ days ago

The Security Shift Lead is responsible for supervising security operations during assigned shifts to ensure the safety and security of people, property, and assets. This role provides on-site leadership to security officers, monitors surveillance systems, enforces policies and procedures, and serves as the primary point of contact for incidents during the shift.

 

Key Responsibilities:

  • Lead, supervise, and support security officers during assigned shifts
  • Ensure all security protocols, post orders, and procedures are followed
  • Monitor and operate CCTV surveillance systems and security equipment
  • Respond to incidents, alarms, and emergencies in a calm and professional manner
  • Prepare and submit detailed incident reports, daily activity logs, and shift summaries
  • Utilize Microsoft Office (Word, Excel, Outlook) for reporting, communication, and documentation
  • Communicate effectively with management, clients, and local authorities when necessary
  • Train and mentor security officers on procedures, equipment, and customer service standards
  • Enforce access control policies and verify credentials as required
  • Maintain accurate records and ensure confidentiality of sensitive information

Required Qualifications:

  • High school diploma or equivalent
  • Previous security experience required; supervisory or lead experience strongly preferred
  • Familiarity with CCTV systems, access control systems, and alarm monitoring
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Strong written and verbal communication skills
  • Ability to remain calm and make sound decisions in high-pressure situations
  • Strong attention to detail and report-writing skills
  • Ability to stand, walk, and patrol for extended periods
  • Must be reliable, punctual, and professional in appearance and demeanor

Preferred Qualifications:

  • Valid security guard license
  • CPR/First Aid certification
  • Experience with incident management or emergency response procedures

Work Schedule

  • Must be available to work assigned shifts, including nights, weekends, and holidays as needed

 

About the Company

A

Abacus Corporation

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