Access Control, Communication Skills, Computer Skills, Corporate Policies, Customer Relations, Customer Support/Service, Detail Oriented, Driver's License, Employee Assistance Plan, High School Diploma, Incident Response, Interpersonal Skills, Leadership, Maintain Compliance, Mentoring, Operational Communications, Operations Management, Organizational Skills, People Management, Performance Analysis, Presentation/Verbal Skills, Protective Services, Reporting Skills, Retirement Plan, Safety/Work Safety, Schedule Development, Security Monitoring, Systems Administration/Management, Team Lead/Manager, Training/Teaching, Writing Skills
Security Site Supervisor
Location: Houston, TX
Pay Rate: $18.00 per hour
Schedule: Overnight Shift (TBD) - Weekend Availability Required
Position Overview
Securitas is seeking a professional and dependable Site Supervisor to oversee security operations at a professional administrative campus in Houston.
This leadership role is responsible for supervising a small team of Security Officers, maintaining officer schedules, coordinating with the client, and ensuring the safety and security of the property. The Site Supervisor will serve as the primary point of contact for visitors after hours and help maintain a welcoming, secure, and professional environment.
The ideal candidate will possess strong leadership skills, excellent customer service abilities, and experience managing security operations in a professional office or campus setting.
Key Responsibilities
Leadership & Team Management
- Supervise and support a team of Security Officers.
- Create, maintain, and adjust weekly officer schedules.
- Assist with staffing coverage and shift assignments.
- Train and mentor officers on post procedures and expectations.
- Conduct post inspections and monitor officer performance.
- Ensure compliance with all site and company policies.
Client Relations
- Serve as the primary point of contact for the client during assigned shifts.
- Maintain effective and professional communication with client representatives.
- Address operational concerns and communicate security-related issues promptly.
- Foster positive working relationships through exceptional service and professionalism.
Security Operations
- Monitor and control access to the property.
- Verify visitors, contractors, vendors, and authorized personnel before granting access.
- Maintain accurate visitor and access records.
- Conduct patrols of buildings and grounds as required.
- Monitor for unusual, suspicious, or unsafe activity.
- Respond appropriately to incidents, emergencies, and alarms.
- Complete detailed incident reports and daily activity reports.
Customer Service
- Provide exceptional customer service to employees, visitors, contractors, and vendors.
- Serve as a professional first point of contact for individuals accessing the property.
- Answer questions, provide directions, and assist with site-related inquiries.
- Maintain a courteous and professional demeanor at all times.
Qualifications
Required
- Must be 21 years of age or older
- Must possess a valid Driver''s License
- High School Diploma or GED
- Minimum 2 years of security experience
- Previous supervisory or leadership experience preferred
- Strong verbal and written communication skills
- Ability to work overnight shifts, weekends, and holidays as required
Preferred
- Previous Site Supervisor, Shift Supervisor, Lead Officer, or Security Management experience
- Experience working in office, campus, church, school, administrative, or customer-service-oriented environments
- Experience with access control systems and visitor management procedures
- Strong computer skills and report-writing abilities
Knowledge, Skills & Abilities
- Strong leadership and decision-making skills
- Excellent customer service and interpersonal skills
- Professional appearance and demeanor
- Ability to communicate effectively with clients, visitors, and staff
- Strong organizational and scheduling skills
- Attention to detail and situational awareness
- Ability to remain calm and professional in emergency situations
Physical Requirements
- Ability to stand and walk for extended periods
- Ability to perform routine patrols
- Ability to work indoors and outdoors in varying weather conditions
- Ability to safely operate a motor vehicle if required
Why Join Securitas?
- Leadership opportunity
- Professional work environment
- Career advancement opportunities
- Ongoing training and development
- Work with a global leader in protective services
Apply today and help lead a team dedicated to providing a safe, secure, and welcoming environment.
Security Guard / Securitas Security/ North Houston / TXDPS License # B00100
"Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic."
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients'' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
Benefits include:
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
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Securitas Security Services USA Inc
Securitas Security Services USA, Inc. is the largest provider of security officer services in the United States. Securitas USA affiliated companies are market leaders in providing security solutions, including uniformed security officers, consulting & investigations, and security systems integration. More than 80% of the Fortune 1000 are Securitas clients serviced by over 600 branch office operations throughout the U.S., with approximately 100,000 employees. U.S. revenues in 2005 were over $3 billion. Securitas USA is the result of the combination of the businesses of many legendary U.S. security firms - most notably, Pinkerton's Inc. (founded in 1850) and Burns International Security Services (founded in 1909). The three dots on our logo represent our values, "Integrity, Vigilance, and Helpfulness" and are qualities our employees are proud to demonstrate daily. EOE M/F/D/V