Security SOC / Patrol Operator

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security SOC / Patrol Operator in Santa Clara, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Professional at a commercial real estate location, you will monitor security-related systems, coordinate responses to alarms and incidents, maintain clear records, and communicate with on-site teams, tenants, and visitors. Your attention to detail and customer service will help support a welcoming environment and help deter incidents. Join Allied Universal, where an agile, reliable, innovative, and caring culture delivers through teamwork and integrity.

Position Type: Full Time

Pay Rate: $25.40 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, vendors, and employees by carrying out site-specific security-related procedures, policies, and emergency response activities at a commercial real estate location.
• Dispatch security-related personnel to incidents, service requests, alarms, and critical situations, maintaining clear communication through radios, phones, and other communication systems.
• Monitor access control, video surveillance, alarm systems, and other site systems; document observations and promptly notify appropriate personnel of unusual activity or conditions.
• Maintain accurate logs, incident reports, dispatch records, and shift activity documentation in accordance with site-specific procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with site management, first responders, and/or Allied Universal leadership as appropriate.

Minimum Requirements:

• Possess at least two years of security-related experience.
• Provide proof of a high school diploma or GED.
• Comfort using a computer or tablet is preferred.
• CPR and First Aid certification is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.