Security Solution Engineer I - Information Protection

Proofpoint

Austin, TX(remote)

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JOB DETAILS

SALARY

$92,800–$136,070 Per Year

SKILLS

Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Bash Scripting, Best Practices, Best Sales Team, Brokerage, CISSP - Certified Information Systems Security Professional, Change Requests/Orders, Cloud Computing, Communication Skills, CompTIA Network+, CompTIA Security+, Compensation and Benefits, Computer Networks, Computer Science, Computer Security, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Database Technology, Fortune 1000 Customers, Identify Issues, Industry/Trade Analysis, Information Technology & Information Systems, Information/Data Security (InfoSec), Internet Security, Java, Linux Administration, Linux Operating System, Loss Prevention, Mentoring, Microsoft Outlook, Microsoft SQL Server, Microsoft Windows System Administration, Multitasking, Network Connectivity, Network Security, On Call, Oracle Database, Perl Programming Language, Problem Solving Skills, Product Support, Project Development, Project Tracking, Python Programming/Scripting Language, Regular Expressions, Risk, Scripting (Scripting Languages), Security Attacks, Social Media, Software Patches, Systems Administration/Management, Technical Leadership, Technical Support, Testing, Time Management, Unix System Administration, Windows PowerShell

LOCATION

Austin, TX

POSTED

Today

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

Corporate Overview

Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.

We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity.

Protection Starts with People. Proofpoint.

The Role 

The Security Solution Engineer (SSE) is a seasoned information security expert, responsible for strengthening the security posture of customer information technology environments. The SSE manages the technical aspects of customer systems and is primarily responsible for solution uptime, availability, and problem troubleshooting. SSE’s are also responsible for the configuration of detection logic, technical development, and growth of security solutions such as Data Loss Prevention (DLP) and Cloud Access Security Broker (CASB).  SSE’s must be comfortable and confident while engaging customers directly. As each customer relies on Proofpoint to provide critical support, knowledge, and security planning, each SSE plays a foundational role in customer security teams. Such a role will often require an SSE to explore and discover creative solutions to solve complex problems.

Your day-to-day

 

• Act as a technical Subject Matter Expert (SME) for DLP and CASB products for customers and colleagues.

• Act as a mentor for analysts and other junior resources. 

• Lead solution troubleshooting, upgrades, patching, and break/fix scenarios in customer environments. 

• Collaborate with Program Analysts (PA) and other SSE’s to develop, configure, and tune policies/rules for customers’ systems.

• Ensure optimal system configuration and server tuning to future-proof growing customer environments.

• Escalate complex problems via a defined escalation path to product vendors and internal resources. 

• Utilize internal CRM for problem tracking and project development; inspect change requests for accuracy. 

• Assist the team in meeting all customer Service Level Objectives (SLOs). 

• Maintain awareness of industry trends, security news, and best practices. 

• Participate in on-call rotations after hours and on weekends, serving as a point of escalation as necessary. 

• Provide flexibility with schedule to cover job requirements.

• Perform other duties as assigned.

What you bring to the team 

• A proven background in Information Security or Network Security.

• Knowledge in corporate computer networking, technical support, system administration, Windows administration, Unix/Linux Operating System administration.

• A Bachelor’s Degree in Computer Science, Information Technology, or related discipline. Experience may be considered in lieu of a degree. 

• 2+ years of comprehensive DLP (Proofpoint, Symantec, McAfee/Trellix, or Forcepoint) and/or CASB (Proofpoint, CloudSOC/Elastica, Skyhigh, or NetSkope) experience. 

• Passion to find innovative and creative solutions to complex problems. 

• Ability to work effectively with team members and customers. 

• Possess the creativity and diplomatic tenacity to challenge the current model to improve efficiency and efficacy. 

• Self-motivated, with ability to manage and follow up on multiple tasks simultaneously. 

• Ability to communicate complex ideas and solutions to a variety of audiences. 

• Strong time-management skills. 

Preferred Experience

• 2+ years of comprehensive web proxy or email gateway experience. 

• 2+ years of MSSQL or Oracle Database experience. 

• Regular expression experience. 

• Scripting or programming knowledge in the languages of Perl, Python, Java, PowerShell, or Bash. 

• Vendor certifications in supported products. 

• Industry certifications such as CISSP, Network+, Security+, etc.   

Why Proofpoint

Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply.

We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint

#LI-Remote

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

+ Competitive compensation

+ Comprehensive benefits

+ Career success on your terms

+ Flexible work environment

+ Annual wellness and community outreach days

+ Always on recognition for your contributions

+ Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com .

How to Apply

Interested? Submit your application along with any supporting information- we can’t wait to hear from you!

Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.

Base Pay Ranges:

SF Bay Area, New York City Metro Area:

Base Pay Range: 92,800.00 - 136,070.00 USD

California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:

Base Pay Range: 75,000.00 - 110,000.00 USD

All other cities and states excluding those listed above:

Base Pay Range: 68,600.00 - 100,650.00 USD

Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams.

We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

Our BRAVE Values:

At Proofpoint, we are BRAVE in everything we do, and our values aren’t just words—they shape how we work, collaborate, and grow.

We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact.

We value those with a visionary mindset who anticipate what’s next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people.

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

Find your network, your allies, and your biggest fans. We know that work is simply better when you’re surrounded by people who inspire you—who share ideas, cheer you on, and genuinely want to see you succeed. That’s why we offer social circles, sponsored networks, and connection points across teams and time zones—to help you find your people, build your community, and thrive together.

This isn’t just a job—it’s a mission to protect people and defend data in a world that never slows down. We’re building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable—because that’s what it takes to stay ahead. And we do it together, winning as one.

Be empowered to reach your full potential through meaningful challenges and personalized support—designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we’re here to help you get there.
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

About the Company

Proofpoint

Proofpoint, Inc. (NASDAQ:PFPT) is a leading cybersecurity company that protects organizations’ greatest assets and biggest risks: their people. With an integrated suite of cloud-based solutions, Proofpoint helps customers around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks. Leading organizations of all sizes, including more than half of the Fortune 100, rely on Proofpoint to mitigate their most critical security and compliance risks across email, the cloud, social media, and the web. No one protects people, the data they create, and the digital channels they use more effectively than Proofpoint.

If you’re looking for a customer-focused, driven-to-win organization with leading-edge products, you’ll find many exciting reasons to join our team. We believe in hiring smart, motivated, problem-solvers to cultivate a culture of collaboration and appreciation. We are an international company with locations in North America, EMEA and APAC, with each location contributing to our culture.

COMPANY SIZE

2,500 to 4,999 employees

INDUSTRY

Computer/IT Services

EMPLOYEE BENEFITS

Performance Bonus, 401K, Employee Referral Program, Employee Events

FOUNDED

2002

WEBSITE

https://www.proofpoint.com

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