F5, Inc. seeks Security Support Engineer III in Seattle, WA:
Job Duties: Assist customers with a wide array of issues, from simple to complex. Analyze customer issues and coordinate with engineering teams for providing solutions. Engage with customers via phone, email, chat & ticketing systems. Communicate complex networking and security concepts to customers at different levels of experience and responsibility. Work hand in hand with Product Development and Product Management teams to provide a “voice of the customer”. Build and maintain a wide variety of processes, procedures, and documentation. Provide first response for customer issues ranging from security to DevOps and other engineering issues. Telecommuting is an option. Some travel to F5 offices may be required.
Minimum Requirements: Bachelor’s degree, or foreign equivalent, in Computer Science, Information Technology, or Engineering (any field), or closely related quantitative discipline, and three (3) months of experience in job offered or in any occupation in a related field.
Special Skill Requirements: (1) RHEL; (2) Shell Programming; (3) Virtual Memory Management; (4) CPU virtualization; (5) DDOS attack; (6) Cross Site Scripting; (7) Web services security; (8) TCP/IP; (9) DNS; (10) HTTP(Web App Security); (11) Security Fundamentals; (12) Firewall; (13) TLS; (14) Certificate Transparency Framework. Any suitable combination of education, training and experience is acceptable. Telecommuting is an option. Some travel to F5 offices may be required.
Salary: $121,600 - $182,400 per annum. Benefits: F5 offers competitive pay, 401k, and other benefits: https://www.f5.com/company/careers/benefits.
Submit a resume with references to: Req.#:21-14398 via F5's Careers webpage: https://www.f5.com/company/careers or by email at: PeopleOps@f5.com.