Casinos, Communication Skills, Computer Science, Customer Support/Service, Gaming, High School Diploma, Interpersonal Skills, Keyboards, Law Enforcement, Lift/Move 50 Pounds, Loss Prevention, Microsoft Product Family, Non-Disclosures, Regulations, Reporting Skills, Safety Codes, Safety Process, Secondary School, Security Clearance, Surveillance, Team Player, Telephone Skills, Training/Teaching
WAGE RANGE: $15.00-$20.00
OPENUNTIL FILLED: 1ST PULL DATE MAY 27, 2026
ESSENTIAL JOB FUNCTIONS:
- Maintains surveillance of non-gaming areas as assigned by the security director.
- Monitor and record all irregular activities, as requested.
- Report any illegal activities to the proper authorities.
- Maintains confidentiality and non-disclosure regulations at all times.
- Maintain all aspects of the surveillance room.
- Monitor the escorting and transfer of WRC assets.
- Write detailed reports describing accidents, injuries, criminal conduct, suspicious activity, and other business disruptions.
- Promote a clean, safe, and healthy work environment for employees and guests. Promptly reports all concerns to the supervisor.
- Ensure the operation of equipment, tools, and materials are handled safely and properly.
- Promote internal guest service standards through courteous and respectful behavior.
- Comply with regulatory laws, Employee Handbook, department policy and procedures, safety codes, etc.
- Must be able to work with a diverse group of people in a confined area.
- Other duties as assigned.
PROMOTE WRC QUALITY SERVICE STANDARDS:
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating an exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Providing flawless experience –a clean and cared-for resort.
SUPERVISORY AUTHORITY:
- None.
SIGNATORY ABILITY:
- Area Supplies (Flash drives).
ACCESS TO SENSITIVE AREAS:
- Security Surveillance room
- View all areas designated as non-gaming and all security reports.
MINIMUM QUALIFICATIONS:
- Six months experience working as a law enforcement officer/deputy, security/loss prevention officer, or security officer; OR Completion of a certificate/post-high school degree program in computer science/closely related field from an accredited institution; OR Special training in surveillance systems/operations.
- Read and apply procedural manuals.
- High School Diploma or GED.
- Employment history that demonstrates dependability and longevity.
- Must have excellent knowledge of Microsoft applications.
- Will sit for long periods observing numerous monitors and operating a keyboard, answering phones and two-way radios.
- Effective communication skills - verbally provide instruction, respond to questions, and have exceptional interpersonal skills and abilities.
- Lift to 50 pounds. This would consist of records retention containers or surveillance components.
- High degree of integrity and understanding of confidentiality.
- Requires a High-Security Gaming License clearance.
- Must be at least 18 years of age.
PREFERRED QUALIFICATIONS:
- Practical work experience as a law enforcement officer/deputy, security officer, or surveillance officer.
- Thorough knowledge of casino operations and/or loss prevention