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Security Technical Writer

Milestone Technologies Inc
  • CA
  • Remote
    1 day ago

    Job Description

    Responsibilities:

    Documentation Drafting

    • Write, edit, and maintain comprehensive physical security documentation, including enterprise-level policies, standards, detailed SOPs, and field-ready guides.
    • Develop highly practical user guides, quick-reference materials, training artifacts, and job aids to support security and process integrity.
    • Ensure all newly generated and updated content strictly aligns with established documentation architecture, corporate branding parameters, and style guidelines.

    Technical Translation & Field Compliance

    • Translate intricate technical specifications, system mechanics, and compliance requirements into clear, structured, and accessible language tailored for diverse audiences, including field personnel.
    • Structure foundational documentation explicitly to drive consistent behaviors, compliance, and uniform operational execution across all global organization environments.
    • Partner logistically with cross-functional Subject Matter Experts (SMEs) across Physical Security to gather content, map workflows, and validate documentation accuracy.

    Content Quality Control & Peer Review

    • Perform rigorous editorial and quality reviews of documentation created by other program contributors to ensure precision, clarity, and consistency with established standards.
    • Optimize content architecture for maximum searchability, user retention, and ease of navigation across diverse stakeholder audiences.
    • Support ongoing audit readiness initiatives through active document validation, content gap remediation, and structured artifact standardization.

    Lifecycle Coordination & Repository Governance

    • Coordinate seamlessly with the Security Governance Project Manager to execute drafting priorities, track progress, and meet established intake queue deadlines.
    • Support the administration of the controlled documentation repository, including strict version control, revision history, and audit traceability for all active and archived assets.
    • Facilitate formal documentation review cycles, systematically incorporating stakeholder and reviewer feedback to prepare finalized copies for leadership approval.

    Minimum Qualifications

    • 3-5 years of professional technical writing or technical editing experience, specifically within corporate security, compliance, technology, or highly regulated enterprise environments.
    • Proven capability to analyze technical controls, security data, or complex workflows and translate them into clear, actionable, and user-friendly documentation for diverse audiences.
    • Experience working successfully within a managed service, consulting, or staff augmentation model.
    • Demonstrated proficiency in applying formal documentation standards and industry style guides.
    • Proven track record of partnering with both technical and non-technical Subject Matter Experts (SMEs) to extract operational details and validate documentation accuracy.
    • Solid familiarity with enterprise content management systems, repository governance tools, and collaboration platforms, including Google Workspace, Confluence, SharePoint, and AODocs.
    • Bachelor's degree in Technical Communication, English, Journalism, Information Management, or a related field, or equivalent practical experience.

    Preferred Qualifications

    • Foundational familiarity with enterprise security governance concepts, internal control frameworks, or industry standards terminology, including operational exposure to ASIS, ISO 27001, NIST CSF, or SOC 2.
    • Experience performing structured editorial peer reviews, gap analyses, and quality control checks on documentation created by external program contributors.
    • Background in creating structural document templates, training aids, and quick-reference job materials from scratch to drive process integrity.

    Location & Remote Flexibility

    While this job posting lists a specific state to meet platform requirements, this is a 100% nationwide remote position. We encourage qualified candidates located anywhere within the United States to apply!

    #LI-JW1

    Numbers & Facts

    LocationCA (
    Remote
    )
    IndustryOther/Not Classified
    Company Size2,000 to 2,499 employees
    Year Founded1997
    Websitehttp://www.milestone.tech

    About Company

    At Milestone, we know IT, and we’re consistently driving innovation in infrastructure operations to improve the overall customer experience. As a Managed Services Provider (MSP), we use technology intelligently to make IT infrastructures smarter, streamlined, and ultimately, more successful.

    Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to your company and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients.

    Since our inception in 1997, our clients have benefited from more efficient operations and a renewed focus on employee development and business innovation. When founder, Prem Chand, started Milestone Technologies, Inc. he aimed to solve the growing problem of IT Relocation for Silicon Valley businesses. Today, with more than 2,000 employees serving a substantial client base of over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.

    Skills

    • Administrative Skillsunmatched
    • Brand Marketing (Branding)unmatched
    • Consultingunmatched
    • Content Management Systems (CMS)unmatched
    • Corporate Complianceunmatched
    • Cross-Functionalunmatched
    • Document Managementunmatched
    • Documentationunmatched
    • Documentation Reviewunmatched
    • Editingunmatched
    • English Languageunmatched
    • Enterprise Protectionunmatched
    • Gap Analysisunmatched
    • ISO (International Organization for Standardization)unmatched
    • Industry Standardsunmatched
    • Journalismunmatched
    • Leadershipunmatched
    • Microsoft SharePointunmatched
    • Physical Securityunmatched
    • Project Trackingunmatched
    • Quality Controlunmatched
    • Regulatory Complianceunmatched
    • Source Code/Configuration Management (SCM)unmatched
    • Style Guideunmatched
    • Technical Analysisunmatched
    • Technical Editingunmatched
    • Technical Writingunmatched
    • Time Managementunmatched
    • Traceabilityunmatched
    • U.S. National Institute of Standards and Technology (NIST)unmatched
    • User Documentationunmatched
    • Validation Documentationunmatched
    • Writing Skillsunmatched

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