About UsFor over five decades, Burnes Citadel Security Company has been a trusted, locally owned provider of security and life safety solutions throughout St. Louis and Southern Illinois. We are seeking an experienced Security Technician Supervisor to provide technical leadership, support our field technicians, and ensure quality workmanship.Position OverviewThis position is ideal for an experienced technician ready to take the next step into leadership. The Supervisor will oversee and mentor technicians, assist with scheduling and technical issues, troubleshoot complex systems, and remain hands-on with installations and service when needed.Key ResponsibilitiesSupervise, support, and mentor security and life safety techniciansAssist with technician scheduling, service calls, installations, and follow-up workProvide technical support and troubleshooting for complex issuesInstall, program, service, and troubleshoot:Intrusion alarm systemsCommercial fire alarm and life safety systemsAccess control and keyless entry systemsIP camera and video surveillance systemsNetworked security systems, IP networks, switches, routers, wireless networks, and network-connected security equipmentAssist with system design, equipment selection, and project requirementsReview completed work and documentation for quality and accuracyTrain technicians on equipment, procedures, troubleshooting, and customer serviceCommunicate with customers and management regarding technical and service issuesEnsure work follows NFPA, NEC, local codes, and company standards What We Offer$70,000+ annual salary, depending on experienceStable weekday scheduleCompany vehicle, gas card, and uniforms401(k) with company matchHealth benefits, paid time off, and holidaysLocally based work with no overnight travelSupportive team environment Preferred Qualifications5+ years of experience installing and servicing security and life safety systemsFire alarm experience, including installation, programming, testing, troubleshooting, and repairExperience with alarm, camera, access control, and networking systemsHands-on networking knowledge, including TCP/IP, DHCP, DNS, routers, switches, and Wi-FiExperience with IP cameras, NVRs/DVRs, and video management systemsExperience with access control systems, card readers, keypads, door controllers, and electronic locksExperience with platforms such as Alarm.com, Honeywell, DMP, DSC, Exacq, or similarPrevious supervisory or lead technician experience preferredStrong troubleshooting, communication, organizational, and customer-service skillsValid driver's license and clean driving recordMust pass a background checkReady to Take the Next Step?If you're an experienced technician with strong fire alarm, security, camera, access control, networking, and leadership skills, we'd like to hear from you.Apply now and take the next step in your career with Burnes Citadel Security Company.