The Self-pay collector works with patients and family members to secure payment for all Self-pay balances including deductibles, copays and coinsurance amounts applied by insurance carriers. Updates patient demographic information and necessary insurance information needed to comply with billing requirements while working with Self-pay vendor and Bad Debt Collection Agencies to ensure timely and accurate accounting of balances.
Qualifications/Requirements
\u00ef'\u00b7 High School diploma equivalent required
\u00ef'\u00b7 Minimum of 2 years of related experience in a medical, hospital or healthcare-related insurance follow-up or collections environment
\u00ef'\u00b7 Strong written and verbal communication skill
\u00ef'\u00b7 Excellence in Excel and Word
\u00ef'\u00b7 Strong analytical, organizational and time management skills required
\u00ef'\u00b7 Ability to learn quickly, build and maintain long term relationships and work with minimal supervision
\u00ef'\u00b7 Knowledgeable in FDCPA and MA FDCPA regulations