About Pleasant Grove Self Storage
Pleasant Grove Self Storage is one of the premier self-storage providers serving the Roseville and Rocklin communities. Our philosophy is simple: provide every customer with exceptional service, a quality product, and competitive pricing.
Our slogan represents the way we do business:
“We Care. Come See the Difference!”
Our goal is to make every customer’s storage experience as pleasant and convenient as possible. We are seeking a professional, dependable, and caring Assistant Manager who communicates well, enjoys helping people, and thrives in an independent work environment.
The right person will welcome customers with kindness, answer every call with a smile, and take pride in helping our facilities operate successfully each day.
Company Overview
Pleasant Grove Self Storage is a family-owned and operated company with more than 30 years of experience in the self-storage industry. We have facilities located in California, Nevada, and Texas.
Qualifications
- Two or more years of experience in management, apartment leasing, sales, hospitality, customer service, or a related field
- Excellent telephone and in-person communication skills
- Strong customer service and sales abilities
- Dependable, punctual, self-motivated, and able to work independently
- Good judgment and decision-making skills
- Ability to multitask, prioritize responsibilities, and remain organized
- Professional and courteous appearance and demeanor
- Basic computer skills, including experience with Microsoft Office
- Valid driver’s license, reliable transportation, current automobile insurance, and a good driving record
- Willingness to use a personal vehicle for occasional business errands
- Ability to walk up and down stairs, stand or walk for extended periods, and lift up to 40 pounds, with or without reasonable accommodation
- High school diploma or GED equivalent
- General maintenance experience preferred
Responsibilities
- Welcome prospective and current customers by telephone and in person, providing assistance with integrity, care, and professionalism
- Listen to customers’ needs and recommend appropriate storage solutions
- Rent storage rooms to new and existing customers
- Tour the facility with customers and explain available room sizes, property features, and benefits
- Complete rental agreements and related move-in documentation accurately
- Collect rent and fees, post payments, and complete daily reports
- Follow up on customer inquiries, reservations, and outstanding accounts
- Maintain a clean and welcoming office and facility
- Perform light facility upkeep, including sweeping, mopping, vacuuming, changing light bulbs, and assisting with minor storage-room door adjustments
- Run occasional business errands as needed
- Complete daily operational tasks accurately and on time
- Help ensure that Pleasant Grove Self Storage operates successfully and provides an exceptional customer experience
Benefits and Job Highlights
- Join a team that has been voted Best of the Best Self-Storage Facility in the Roseville and Granite Bay communities for 14 years
- Full-time position
- Great daytime hours with no late evenings or nights
- Independent work environment
- 100% employer-paid Kaiser medical insurance
- Five days of paid vacation during the first year of employment
- Ten days of paid vacation per year beginning with the second year of employment
- Five days of paid sick leave per year
- Commission earned with every new rental
- Supportive, family-owned company culture
Pleasant Grove Self Storage is an equal opportunity employer.