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Self Storage Customer Service

Express Employment Professionals Defunct

San Rafael, CA

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JOB DETAILS
SALARY
SKILLS
Administrative Skills, Bookkeeping, Coaching, Customer Relations, Customer Support/Service, Data Entry, Detail Oriented, Housekeeping/Cleaning, Maintain Compliance, Multitasking, Operations, Organizational Skills, Procedure Development, Rentals, Retail Sales, Sales Support, Security Monitoring, Track Customer Issues
LOCATION
San Rafael, CA
POSTED
1 day ago
Job Full Description

Job Title: Self Storage Customer Service and Office Admin

Schedule: TBD M-S, 7:30am-6pm (OT possible)

Pay Range: Starting at $22 per hour

Description:

Local Self Storage facility seeking responsible, highly detail-oriented and dependable Customer Service / Office Admin. Responsibilities include opening the business, renting space, issuing/monitoring security codes, and customer service. This position is best suited for someone who thrives in a structured environment, learns quickly, and takes pride in following established procedures with a high level of accuracy.

Responsibilities:
  • Open and close the facility in accordance with established procedures, including securing the property
  • Provide in-person and phone-based customer service, including renting units and answering inquiries
  • Assign and communicate gate access codes to renters, ensuring accuracy and adherence to established procedures
  • Perform data entry and maintain accurate customer records
  • Process payments and support light bookkeeping tasks
  • Maintain a clean and organized office environment
  • Prepare storage units for move-in and move-out (light janitorial duties)
  • Support retail sales of storage-related products
Qualifications:
  • Prior customer service or administrative experience preferred
  • Comfortable using computers and learning new systems
  • Strong organizational skills and attention to detail
  • Dependable, punctual, and accountable
  • Open to feedback and coaching
  • Ability to work independently and take ownership of responsibilities
  • Ability to learn procedures quickly and apply them consistently
  • Comfort working in a structured, process-driven environment
  • Reliability and consistency in daily operations
  • Professional, friendly, and patient customer interactions
  • Ability to manage multiple tasks while maintaining accuracy
  • Presents a professional, polished appearance appropriate for a customer-facing environment
  • Maintains focus and attentiveness during work hours, minimizing personal phone use
  • Willingness to support all aspects of facility operations, including light cleaning and occasional trash removal
  • Takes pride in maintaining a clean, orderly, and welcoming environment for customers

If interested, please call or text our office at 415-472-5400.

And/or send your resume and why you're interested in the position to .

San Rafael, CA
3162
38 Mitchell Boulevard
San Rafael, CA 94903

About the Company

E

Express Employment Professionals Defunct

As we build lasting relationships with our associates and clients through accountability, integrity, and excellence, we will make a difference in our communities. As a team, we will be moved by compassion, a mindset of gratitude, and a mission to help each other and those we serve both in our communities and around the world.

COMPANY SIZE
10 to 19 employees
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
WEBSITE
http://Expresspros.con/waxahachietx

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