Seller Implementation Specialist

Gwc Warranty Corporation

Norcross, GA

JOB DETAILS
SKILLS
Accounting Software, Accounts Receivable, Artificial Intelligence (AI), Communication Skills, Continuous Improvement, Cross-Functional, Customer Experience, Customer Relations, Customer Support/Service, Data Entry, Data Quality, Detail Oriented, Documentation, Finance, High School Diploma, Insurance, Legal, Marketing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Onboarding, Operational Support, Organizational Skills, Presentation/Verbal Skills, Process Improvement, Protective Services, Quality Control, Record Keeping, Risk, Sales, Solution Sales, Systems Administration/Management, Systems Maintenance, Team Player, Technical Operations, Track Customer Issues, Vehicle Driving, Writing Skills
LOCATION
Norcross, GA
POSTED
30+ days ago

Operations Account Activation RepWesterville, OH / Norcross, GA / Columbus, OHOperations - Implementation /Hybridapply for this jobAPCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers.

Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve.

We are looking for a Seller Implementation Specialist to support the onboarding and setup of new dealer and agent partners across our systems. In this role, you will ensure accounts are accurately configured, systems are ready for use, and partners have a smooth and successful start with APCO.What You''ll Do

Set up and maintain system access for new and existing dealer and agent partners

Configure programs, rates, commissions, and account details within internal systems

Review and validate incoming documentation, ensuring completeness and accuracy

Partner with Sales and internal teams to resolve missing or incorrect information

Maintain accurate records and documentation for all implementations

Support customer and internal inquiries related to account setup and system access

Ensure rating structures and configurations are accurate prior to quality control review

Create and maintain customer and vendor records within accounting systems

Identify and implement process improvements to enhance efficiency and accuracy

Support special projects and cross-functional initiatives as needed

What Makes You SuccessfulYou'll be successful in this role if you're highly detail-oriented and take pride in getting things right the first time. You're comfortable working with systems, data, and processes, ensuring that all configurations are accurate and complete.

You're also a strong communicator who can collaborate effectively with both internal teams and external partners. You're proactive, organized, and able to manage multiple priorities in a fast-paced environment.Basic Qualifications

High school diploma or GED

1+ year of experience in operations, client support, or administrative roles

Strong attention to detail and organizational skills

Strong communication skills, both written and verbal

Proficiency in Microsoft Office (Excel, Word, Outlook)

Preferred Qualifications

Associate degree in Business, Finance, or a related field

Experience in onboarding, implementation, or account setup roles

Experience working with systems configuration or data entry processes

Experience in automotive, warranty, or F&I-related environments

This Role Might Be a Great Fit If You…

Enjoy working with systems and ensuring data accuracy

Like helping customers and partners get set up for success

Thrive in a fast-paced, process-driven environment

Are organized, reliable, and detail-oriented

What We Offer

Competitive compensation

Comprehensive medical, dental, and vision benefits

401(k) with company match

Paid time off and company holidays

Opportunities for growth and development

A collaborative and supportive team environment

At APCO, the way we work matters just as much as the results we deliver. Our values guide how we work, how we partner, and how we deliver results.

 

We C.A.R.E.

Committed - We build strong, high-trust relationships with our partners and each other.

Accountable - We take ownership of outcomes and hold ourselves to the highest standards of performance and integrity.

Results-Driven - We focus on delivering measurable outcomes that create value for our partners and our business.

Excellent - We strive for excellence in everything we do while balancing short-term performance with long-term success.

 

If you''re excited about joining a team that values collaboration, accountability, and continuous improvement, we''d love to hear from you.

 

 

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About the Company

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Gwc Warranty Corporation