Selling Branch Manager

TMD Staffing is looking to hire a Branch Manger to join our team in Kyle, Texas! 

This is a permanent, direct-hire opportunity with TMD Staffing! We are looking for candidates with Staffing Experience to join our growing team.

The Branch Manager’s general purpose is to work towards meeting goals in each office in regards to sales, service, profitability, injuries and collections. Direct the overall activities of the branch to continually and simultaneously achieve the following three objectives: (1) Serve the customers within our target market in an extraordinary manner so our name and reputation continue to flourish; (2) Earn an acceptable profit on our sales and increase sales volume; (3) Invest time and money in our personnel so they learn, grow and become better all around employees and people while enjoying working for our company. 

JOB TITLE: Branch Manager

WORK ENVIRONMENT: In-Person | Office Setting

LOCATION: Kyle, TX 78640

SHIFT: Full-Time | Monday-Friday | 8AM-5PM (must be flexible with work hours depending on Customer needs)

DUTIES AND RESPONSIBILITIES

• Ensure proper people and activities are in place to assure reaching goals and profitability. 
• Ensure all branch personnel understand the overall company objectives as well as their individual departmental objectives and they work together to achieve the stated objectives. Be available to help resolve conflicting objectives. Reinforce continuously respectful communication between all departments. 
• Hire, train and monitor Sales Representatives. Make sure all Sales Personnel are trained and adhere to minimum quotas, collections, safety and risk management, as well as paperwork. Ongoing maintain/have in place required number of Sales Representatives.
• Continually be involved with and manage all sales activity within region/area including development and service of major accounts. 
• Perform all sales and service functions for targeted markets by soliciting new clientele, making outside cold calls, presenting proposals to potential clients, emails, customer service visits, client meetings, collection calls and unexpected follow-ups in effort to build business relationships and become a supplier of temporary employees to qualified prospects (50 outside (B2B) cold calls per week, generate 3 New clients per month). 
• Prepare, calculate and negotiate bill rates / rate increases with clients.
• Initiate and follow-up with customers to sell or resolve problems, answer questions, correspondence and reports.
• Continually take the pulse of clients through customer visits, informal telephone conversations, lunch meetings, industry events and formal customer satisfaction surveys. Ensure quick and proper response to all reasonable customer requests. 
• Hire, train and monitor all service personnel. 
• Ensure operations personnel have the tools they need to perform their jobs satisfactorily. Personally inspect jobs to assess the progress on jobs and the game plan that operations personnel are employing to achieve the objectives. 
• Monitor all applicant files, customer files, risk management policies and procedures, data entry and computer functions. 
• Ensure all proper paperwork regarding applicant process; job order process and client process are in order. 
• Monitor quality assurance and customer satisfaction through service efforts within your branch.
• Ensure corporate is provided with a complete Staffing Services Agreement with a requested purchasing limit prior to serving clients.
• Cooperate with risk management to meet TSIL (Temporary Services Insurance, Ltd.) requirements. Implement safety programs to help prevent injuries and monitor injuries.
• Follow-up with clients when an injury occurs to ensure proper accident investigations are completed and injured employees are receiving proper care.
• Coordinate with billing and data processing to assure smooth processing of temp payroll and client billing. Ensure that branch(s) provide timely information to corporate office for processing permanent payroll and accounts payable. 
• Prepare electronic correspondence, reports and other forms of written communications. 
• Performs other duties as assigned by supervisor. 
• Must be able to maintain a team spirit and be available to help with operations in times of need as set forth by upper management.

MINIMUM QUALIFICATIONS

• Bilingual (English/Spanish) a plus
• 5+ years of experience in a Staffing, Management, Sales, and Customer Service.
• Ability to make decisions that impact overall operations and customer satisfaction.
• Strong customer service, communication, and organizational skills.
• Experience managing operations and sales departments, reporting, and ATS systems.
• Valid driver's license, reliable transportation, and auto insurance.
• High school diploma or GED equivalent.

BENEFITS

• Comprehensive Medical, Dental, Vision, and supporting benefits package.
• Company paid Life and LTD
• 401K/Roth Match
• PTO and Holiday Time 
• We provide learning, training, and development opportunities to foster personal and professional advancement.

THE TMD DIFFERENCE

TMD Staffing is a trusted provider of staffing and recruiting services in Texas and Maryland for over 30 years. As a family-run business, we understand the importance of building and maintaining relationships. We offer a wide range of learning and development opportunities to help you reach your full potential. Come grow with #TeamTMD!

Apply Online (www.tmdstaffing.com) or email your resume to tori.rasberry@texasmgmt.com for immediate consideration.

#TMDHMG