For more than 50 years, Photronics has been a global leader in photomask technology, powering the innovation behind the world's most advanced devices. Our success is built on collaboration, quality, and the dedication of our people.
We are seeking a Senior Account Manager who will be responsible for managing and growing strategic customer accounts within the Photomask semiconductor industry. This role develops account strategies, expands revenue, and strengthens business relationships with key customers including fabs, IDMs, OSATs, OEMs, and semiconductor suppliers. Working closely with the Regional Sales Manager, the Senior Account Manager drives commercial engagement, identifies new opportunities, and delivers customer value aligned with company objectives.
Location
- On-site in Allen, Texas or Brookfield, CT office. This role is a regional position with an expectation of up to 50% travel.
Responsibilities
Account Management
- Manage and grow assigned strategic customer accounts.
- Develop account plans, quarterly business reviews, and engagement strategies.
- Coordinate customer communications, proposals, and contract discussions.
- Maintain strong relationships at multiple customer levels (engineering, procurement, management).
Sales Execution
- Achieve quarterly and annual revenue and booking targets.
- Build and manage pipelines aligned with customer roadmaps and investment plans.
- Lead sales cycles from opportunity identification through close.
- Forecast demand and maintain CRM accuracy.
Customer and Market Engagement
- Serve as the primary point of contact for technical and commercial discussions.
- Identify customer needs and align them with product and technology capabilities.
- Provide voice-of-customer input to product and marketing teams.
- Monitor competitor activity, pricing, and market trends.
Cross-Functional Collaboration
- Partner with applications engineering, operations, and product management.
- Support technical evaluations, demos, and new product introductions.
- Collaborate internally to deliver customer commitments and resolve issues.
- Additional responsibilities as assigned.
Qualifications
Knowledge, Skills & Attributes
- Strong negotiation, communication, and presentation skills.
- Knowledge of semiconductor processes, technology trends, or advanced packaging.
- Understanding of pricing, contracts, and revenue forecasting.
- Ability to build trust with technical and executive stakeholders.
- Ability to translate complex customer requirements into solutions.
- Proven ability to manage multiple priorities in a fast-paced, matrixed environment.
- Strong cross-functional leadership and ability to lead through influence.
- Experience identifying and developing new business opportunities.
- Ability to develop and execute customer strategies aligned with near-term revenue goals and long-term technology roadmaps.
Experience
- 8+ years of experience in semiconductor sales, account management, or a related field.
- Experience working with fabs, IDMs, OSATs, or semiconductor equipment/supply companies.
- Strong understanding of semiconductor manufacturing processes or supply chain.
- Demonstrated success growing strategic accounts and long-term customer relationships.
- CRM experience (Salesforce or equivalent).
- Experience managing individual customer accounts with annual revenues $10M+.
Education
- Bachelor's degree in business, Engineering, or a related technical field preferred. Equivalent experience considered.
Travel
- Ability to travel up to 50%.
Why Photronics
- Be part of a global technology leader driving innovation for the world's leading tech companies.
- Work in a collaborative, growth-focused environment where your impact matters.
- Stability, challenge, and opportunity at a company with over 50 years of proven success.
- Competitive salary and annual bonus program.
- Comprehensive health and welfare benefits.
- 401k with company match.
Equal Opportunity Statement: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We are committed to providing reasonable accommodation for team members' disabilities and religious beliefs or practices.
Agency Notice: Photronics does not accept unsolicited resumes or outreach from search firms or employment agencies. Please, no phone calls or emails to any employee regarding this opening. Resumes submitted outside of our approved agency engagement process will be considered the sole property of Photronics, and no fees will be paid if such candidates are hired. Only agencies with a valid agreement in place with Photronics and assigned to this role may submit candidates.