Lead strategic account management for a portfolio of key clients across the US and Canada, managing portfolio sales, understanding customer needs, aligning solutions to meet them, and taking ownership of creating, executing, and closing sales opportunities.
Develop and execute account strategies that align customer objectives with Bluefors' technology solutions and business goals.
Establish and maintain strong, long-lasting customer relationships together with account team and be responsible for driving services initiatives within the account
Collaborate with the sales, and technical teams to deliver excellent customer service and support
Serve as the customer advocate, handling client inquiries, resolving issues in a timely manner, coordinating cross-functional resources, and developing best practices to deliver excellent service and technical support.
Monitor market and competitor trends to identify new opportunities and influence strategic direction.
Forecast and track account metrics, providing regular performance and pipeline reports to leadership.
Contribute to sales process improvement and mentor team members where appropriate.
Minimum MSc/BSc level degree in a relevant field (Business, Marketing, Technology, or related)
10+years experience in sales and/or account management, preferably in an international environment
Excellent communication and interpersonal skills
Background on working in complex technical industry with technical buyers
A deep understanding of high-technology products and services sales
Strong analytical and problem-solving abilities
Goal-oriented, with a track record of meeting or exceeding sales targets
Ability to work in a fast-paced, dynamic environment
Willingness to travel
Fluency in English, both written and spoken
Ability to work independently and collaboratively in a fast-paced technology environment
Positive and hands-on attitude
Familiarity with Salesforce
Bluefors offers a generous benefits package including health, dental, vision, 401K, training, vacation and Paid Time Off (PTO).
While performing the duties of this job, the employee is frequently required to sit, stand, walk, reach with arms and hands, and have hand and finger dexterity. The employee is regularly required to see, talk and hear. In an office setting, the employee may occasionally stoop, kneel, or crouch. The employee will frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
jukka.marjomaa@bluefors.com