Senior Account Manager, Global Congresses & Meetings

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E's team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

See what life is about at BCD M&E at bcdme.com/careers

About the Role

Ready to make an impact in Life Sciences? As a Senior Account Manager, Global Congresses & Meetings, you'll help shape how Merck's Global Congress and Meetings programs come to life in a fast-paced, highly regulated, and collaboration-heavy environment. You'll be the go-to partner for stakeholders across the business across education, experience and engagement, guiding process, policy, communications, and planning with confidence and clarity. This is a great role for someone who loves connecting people, solving complex problems, and keeping high-visibility programs running smoothly.

You're Good At

• Building strong relationships with global stakeholders and serving as a trusted point of contact in a structured, quality-focused environment
• Turning complex process, policy, and program updates into clear communications, presentations, and training support
• Managing multiple timelines and moving pieces while staying organized, detail-oriented, and deadline-driven
• Partnering across teams to troubleshoot issues, improve processes, and drive consistency across congress and meetings activity
• Using critical thinking, sound judgment, and a consultative approach to support planning and program effectiveness

Our Ideal Candidate Has

• 3+ years of experience in the pharmaceutical meeting planning and congress management sector
• 3+ years of experience in account management, specifically within pharmaceutical meetings managemen.
• Experience supporting enterprise meetings programs and congress-related activity in a compliance-conscious setting
• A background in stakeholder communications, education, or change management
• Strong PowerPoint and Microsoft Office skills, plus experience working with global teams across many time zones

You Should Know

• This role is hybrid for those located in northern the greater Philadelphia area (in office 1 day per week in West Point, PA). Candidates located outside of this area will be considered as well.
• As this role supports global stakeholder, it will collaborate across multiple global time zones, but standard working hours will be Eastern Time.

If you're excited to support meaningful work in Life Sciences and thrive in a people-first, fast-moving environment, apply now!

THE PERKS

Flexible Working

We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow

Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice

We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move

The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career - there's always room to move.

We've got you covered

Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We're positive. You'll love it.

It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

Travel requirements for this role are as follows:25% to 50%

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Senior Account Manager, Global Congresses & Meetings is between $85,000 - $105,000, up to 125,000K for hybrid candidates located in the Philadelphia area. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.

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