Senior Account Manager

Senior Account ManagerAs a Senior Account Manager, you will drive the growth of Million Dollar Baby Co.'s mass retailer programs, forging and strengthening relationships with key partners such as Amazon and Target. You will play a critical role in developing and executing innovative sales strategies to maximize revenue opportunities, while ensuring our products are exposed and delivering exceptional on‑site experience. This role involves managing all aspects of assigned categories and accounts—including building/maintaining a “First Call” partnership, identifying growth opportunities, and analyzing sales trends. Ultimately, you will champion a “WOW” customer experience at every touchpoint to promote lasting partnerships and sustained revenue growth.ResponsibilitiesLearn and understand our brands and their stories, value propositions, differentiation points, and customer segmentsLearn and master retailer portalsEscalate decisions/issues with options, pros & cons, and proposed solutionsSupport and execute promotional and marketing strategies to grow retailer‑to‑consumer reach, engagement, and conversion to meet sales targetsManage regular calls/meetings with Buyers, Planners and Marketing POCs to plan and execute on MDB and retailer KPIsPerform data analysis to understand demand planning and order management for TargetAnalyze performance metrics for campaigns and brand sales, making recommendations based on findings and presenting results to different cross‑functional teamsAnalyze and monitor the competitive landscape, staying up to date on industry trends and insights to ensure we are remaining competitive with our digital marketing effortsUnderstand Sales Team OKRs and actively track and develop ways to improve and exceed performancePerform daily data analysis to make decisions and present sales trends to Sales ManagersBuild relationships, create sales strategies, and execute to get things doneQualifications4+ years of proven experience in e‑commerce account management or related fieldBachelor's degree from a 4‑year university (preferred)Excellent knowledge of MS Excel, analytical background, presentation, and negotiation skillsWorking knowledge of delivering client‑focused solutions to customer needsExperience conducting and analyzing wholesale gross profit margins and sales reportsKnown as a go‑to, trusted resource in own area of expertiseAbility to perform data analysis to make decisions and present a POVExhibits full ownership over tasks, anticipating failure points and escalating follow‑ups to get things doneDemonstrates mutually beneficial decision‑making with our partners focusing on the long‑term relationshipBonus PointsExperience with Amazon and Target vendor portalsExperience with Amazon Seller Central, Target+Pay & BenefitsCalifornia pay range: $95,000 USD – $110,000 USD100% of your health, dental and vision insurance monthly premiums paid by usFlexible PTO because we respect the need for work/life harmonyCompany matching 401(k)Vacation reimbursement and wellness and enrichment subsidy programsTuition reimbursementMatching charitable donations to the nonprofit organization of your choiceCompany‑wide monthly celebrations – lunch is on us!Dog‑friendly workplace, you can bring your best friend to workFree MDB Co. swag + generous employee discount on productsEEO StatementAt Million Dollar Baby Co., we're passionate about diversity and welcome applicants from all backgrounds. Our diversity, inclusion and equity committee (DIEC) strives to break barriers for minority communities, help educate the company on pertinent topics, and work to ensure equal opportunities for existing and potential employees. Since its formation in 2020, our committee has focused on multiple areas, some include hiring, community involvement and continuous learning about Diversity, Inclusion and Equity.Million Dollar Baby Company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and/or recruitment process.#J-18808-Ljbffr