Senior Account Manager

About the role

What you will be doing

• Develop strong relationships with customers, connecting with key business executives and stakeholders 
• Attend Tradeshows across North America and book 
• Answer client queries and identify new business opportunities among existing clients
• Ensure clients are satisfied and engaged with the product and services 
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Collaborate with the sales team to identify new sales opportunities 
• Negotiate agreements and renewal with the current client base
• Be a liaison between customer success and product development departments
• Customer site visits will include travel throughout North America 
• Work with clients on case studies, website reviews, and shared wins on social media
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Assist with client requests or issue escalations as needed
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What you'll need

• At least three years of experience working as an account manager, key account manager,  or sales account manager in the industry
• Construction Industry experience
• Extensive knowledge of marketing strategies, channels, and branding.
• Growth mindset – desire to continue to improve, simplify, scale new and existing processes
• Solid experience with Hubspot
• Excellent relationship building, listening, negotiation, and presentation skills
• Bachelor’s degree in business administration, Sales or similar field
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

What do you get in return?

• Equity
• Comprehensive benefits program, which includes unlimited vacation days, full medical health insurance, dental and vision
• Remote work