Senior Account Manager, Publishers

BidMachine Exchange – a fast-growing global programmatic exchange built for the future of in-app advertising.

BidMachine operates with a strong US foundation and an international presence, with teams across Warsaw, Barcelona, Parkland (FL), and remote experts around the world.

We combine deep AdTech expertise, proprietary technology, and a data-driven mindset to deliver transparency, performance, and efficiency in the mobile advertising ecosystem.

Why BidMachine?

At BidMachine, we are building more than an exchange — we are shaping the infrastructure that powers fair, efficient, and scalable in-app programmatic advertising. Our mission is to create a high-performance marketplace where publishers maximize value and advertisers access premium inventory with full transparency and control.

Here's what we value, and what we hope you do too:

Ownership & Accountability
We move fast, take responsibility, and think like builders. Every team member has a direct impact on product growth and market success.

Data-Informed Excellence
We leverage data to make smarter decisions, optimize performance, and build scalable solutions that deliver measurable results.

Innovation & Technical Depth
We solve complex programmatic challenges with cutting-edge technology and a deep understanding of the ecosystem.

Global Collaboration
We work across cultures, time zones, and disciplines — united by shared goals and high standards.

Ambition & Impact
We are here to build something significant — a best-in-class exchange that competes with the strongest players in the market.

About the Role

As a Senior Account Manager, Publishers (US), you will own and grow a portfolio of US publisher accounts, primarily in mobile gaming, with a growing share of non-gaming apps. Once a publisher is signed, you become the primary owner of the relationship, responsible for onboarding, revenue performance, product adoption, and long-term partnership growth.

This is a senior, hands-on role for someone who combines strong commercial instincts with technical understanding of mobile monetization. You will drive revenue growth through upsell and cross-sell, ensure successful integration and activation of publisher inventory, and work closely with internal teams to improve performance and customer experience.

Our industry is relationship-based, especially in gaming. The difference between a partner that grows and one that stagnates comes down to trust, service level, and knowing the customer's business well enough to sell the right products at the right time. We also expect AI tools to be part of how you work every day.

What You'll Do

Own and grow publisher partnerships

• Manage a portfolio of gaming and non-gaming publisher accounts throughout their lifecycle.
• Build trusted, long-term relationships with key decision-makers.
• Run regular business reviews on site and set up the next stage of growth with each partner.
• Act as the primary point of contact for commercial and operational matters.

Drive revenue growth

• Own revenue targets for your portfolio and build the account strategy to deliver them.
• Increase share of wallet through upsell, cross-sell and new-product adoption, including direct placements.
• Sell consultatively: explain the value, secure the commercial opt-in, and drive the integration.

Analyze and optimize performance

• Monitor account performance and spot changes before customers raise them.
• Diagnose whether a change comes from the publisher, demand, integration or configuration, and act on it.
• Use data to find growth opportunities inside accounts that look stable.

Ensure successful onboarding and activation

• Lead publisher onboarding after the Sales handover.
• Ensure agreed apps and inventory are integrated and activated.
• Coordinate cross-functional efforts to remove blockers during launch.

Turn customer insight into product improvement

• Gather structured feedback and identify recurring market needs.
• Share actionable insights with Product and Demand teams, and contribute to internal tooling and knowledge sharing.

Represent BidMachine externally

• Attend industry events and conferences.
• Expand your professional network and position BidMachine as a strategic partner.

What We're Looking For

Experience

• 5+ years in Account Management, Customer Success, Partner Management or Publisher Development.
• Experience carrying and hitting a revenue target.
• A track record of growing revenue within existing accounts.
• Familiarity with the US market and strategic customers in the region.
• Strong background in mobile advertising technology on the supply side: publishers, mediation platforms, SSPs, exchanges or monetization products.
• Gaming or mobile-games vertical experience is a strong advantage.

Technical & Analytical Skills

• Strong understanding of mobile monetization and programmatic advertising: OpenRTB, in-app bidding, waterfall, eCPM, fill rate and take rate.
• Familiarity with SDK integration and the ability to discuss it with engineers and customers.
• Comfortable working with dashboards and large datasets to drive decisions.

Commercial Skills

• A sales-forward mentality with a proven ability to grow accounts through upselling and cross-selling.
• Experience running business reviews and executive-level conversations.
• Strong negotiation and relationship management skills.

AI Leverage

• Hands-on use of AI tools in daily work, and the ability to explain how you use them and how you check the results.

Soft Skills

• Strong ownership and accountability.
• Comfortable making decisions with incomplete information.
• Excellent communication and relationship-building skills.
• Curious, adaptable and comfortable in a fast-changing environment.

Location

• Based in the United States and authorized to work in the US.
• Able to travel to meet customers on site.

Nice to Have

• A publisher or game-studio background.
• Experience at a competing network, exchange, mediation platform or SSP.
• Non-gaming app monetization experience.

How Success Is Measured

Success in this role is measured through:

• Revenue growth across your portfolio
• Activation of signed publisher inventory
• Growth in publisher spend and share of wallet
• Adoption of new products, including direct placements
• Customer retention and satisfaction
• Quality and speed of issue resolution

You'll Work Closely With

Sales · Demand Operations · Product Management · Technical Support · Data Analytics

As the commercial owner of your portfolio, you'll coordinate across these teams to deliver the best outcomes for publishers.

What Makes Someone Successful

The strongest Senior Account Managers at BidMachine:

• Think like business owners rather than account coordinators.
• Use data to identify opportunities before customers do.
• Build trust through transparency and expertise.
• Balance reactive issue resolution with proactive revenue generation.
• Continuously contribute ideas that improve our products and processes.

With a powerful product, strong market positioning, and a team that strives for excellence, BidMachine offers a unique opportunity to grow, innovate, and make a tangible impact in the programmatic advertising space.

Build the future of mobile AdTech with us!