Accidental Death and Dismemberment (AD&D), Advertising Creative, Alliance/Partner Management, Budget Management, Budgeting, Campaigns, Communication Skills, Copying Machines, Customer Relations, Data Entry, Direct Mail, Discounted Cumulative Gain (DCG), Financial Management, Flexible Spending Accounts, Global Branding, Identify Issues, Insurance, Leadership, Lifting Equipment, Manual Dexterity, Marketing, Office Equipment, Organizational Skills, Photocopy, Presentation/Verbal Skills, Print Fulfillment, Printing, Problem Solving Skills, Process Development, Project Tracking, Relationship Marketing, Resolve Customer Issues, Revenue Management, Sales Management, Team Player, Time Management, Typing, Warehousing, Writing Skills
DCG ONE is one of the largest privately held marketing service providers in the country. Based in Seattle, with locations in NYC and Maryland, we help companies deliver their brand worldwide through creative, print, and fulfillment services.
ABOUT THE ROLE
The Senior Account Manager at DCG ONE plays a key role in building meaningful relationships with enterprise clients and guiding projects that combine thoughtful strategy with seamless execution. This position works across a variety of industries, leveraging the company's capabilities in creative development, print production, and direct mailing to deliver impactful, results-oriented campaigns.
As the Senior Account Manager, you will serve as a trusted advisor and advocate for clients, ensuring client goals are met while maintaining a collaborative and organized approach. Your responsibilities include developing scopes of work, managing budgets, and overseeing projects with clear direction and accountability. While some projects may present complex challenges, you will work closely with a supportive team and established processes that keep things running smoothly.
This is an excellent opportunity for someone who thrives in a dynamic, collaborative environment and enjoys bringing strategy and execution together to drive meaningful client outcomes. If this sounds like the right fit for your experience and interests, we encourage you to apply!
BENEFITS
- Paid Time Off
- Medical, Dental, Vision
- Life/AD&D Insurance
- 401(k) with matching
- Accident Insurance
- FSA, HSA
- 9 Paid Holidays
- Monthly Cookie Days!
RESPONSIBILITIES
- Client Relationships: Build and maintain trusted partnerships with clients by understanding their business challenges and delivering exceptional solutions.
- Campaign Management: Oversee projects and campaigns from strategy to execution, ensuring they are on-time, on-budget, and on-strategy.
- Collaborative Leadership: Partner closely with customer success and other internal teams, including creative and production, to achieve client goals.
- Proactive Problem-Solving: Anticipate client needs, address issues swiftly, and identify growth opportunities.
- Financial Management: Oversee the financial health of client accounts, ensuring budgets are managed effectively and revenue goals are met.
- Communication Excellence: Lead client meetings, craft compelling briefs and requirements documents, and act as the liaison between clients and internal teams.
QUALIFICATIONS
- 5+ years in marketing, advertising, or creative agency roles. Print production experience is a plus.
- Strong account management, critical thinking, and organizational abilities.
- Demonstrated interest in marketing, strong relationship-building skills, and a proactive, client-focused approach.
ESSENTIAL ABILITIES
- Problem Solving/Analysis
- Results Driven
- Customer/Client Focus
- Strong Written and Oral Communication Skills
- Initiative
- Organizational Skills
- Collaboration and Teamwork Orientation
- Learning Orientation
- Flexibility
PHYSICAL REQUIREMENTS
- Prolonged sitting and extensive data entry and typing
- Minimal lifting of office equipment and supplies
- May be required to lift up to 30 lbs
- Hand dexterity and strength
- Flexibility in work hours may be required
WORK ENVIRONMENT
This position is predominantly held in an office environment but may need to access or work on the production floor in an industrial warehouse setting.
- This job operates in a clerical office setting. It routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts, and vibration. The noise level in the work environment can be loud.
DCG ONE does not tolerate discrimination of any type and offers equal employment opportunity to all qualified persons without regard to race, color, religion, sex, natural origin, age, disability or medical condition, sexual orientation, marital status, veteran status, or any other considerations made unlawful by Federal, State, or local laws. We believe in providing eligible and qualified employees with opportunities to advance. DCG ONE is an at-will employer.