Senior Account Manager

OVERVIEW

Account Executive - Commercial Lines (Property & Casualty)

At Alera Group, we help businesses navigate risk with confidence. Our Property & Casualty teams deliver strategic, consultative solutions that protect organizations and support long-term growth. We're hiring an experienced Account Executive to lead complex client relationships, drive renewal and placement strategy, and serve as a key leader within a high-performing service team.

This role is ideal for someone who thrives in a consultative, client-facing environment, brings deep technical expertise, and enjoys leading both client strategy and team execution.

About Alera Group

Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.

About the Role

The Commercial Lines Account Executive is responsible for managing a large, complex book of business (typically $1M-$1.5M in revenue), serving as the primary client advisor and leading all aspects of service delivery, renewal strategy, and account growth. This role operates with a high degree of autonomy and partners with Producers as needed to support retention and new business efforts.

In addition to client leadership, this role plays a key part in mentoring team members, coordinating service activities, and driving consistency in client experience.

Why Alera Group

• Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction

• Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries

• Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way

RESPONSIBILITIES

What You'll Do

Client Leadership & Relationship Management

• Serve as the primary point of contact for key accounts, providing strategic coverage consultation and service support
• Build and maintain strong client relationships through regular engagement and proactive communication
• Lead client meetings, including agenda development, presentation delivery, and follow-up

Renewal Strategy & Market Execution

• Manage the full renewal lifecycle, including internal and external strategy meetings
• Direct the marketing process, negotiate with carriers, and oversee proposal development
• Advise clients on coverage limits, program structure, and risk management strategies

Technical Expertise & Risk Advisory

• Analyze policies, contracts, and exposures to identify gaps and recommend solutions
• Research complex coverage issues and negotiate with carriers to resolve client needs
• Attend claims reviews and support resolution of claims-related issues

Business Growth & Financial Oversight

• Identify account rounding and cross-sell opportunities within assigned accounts
• Support new business opportunities by preparing submissions, analyzing quotes, and negotiating terms
• Monitor receivables and financial performance to ensure accounts remain within established goals

Team Leadership & Collaboration

• Provide leadership, mentorship, and guidance to account management team members
• Foster a collaborative, high-performing team environment
• Support hiring, onboarding, and training of new team members
• Coordinate service timelines and ensure deliverables align with client expectations

QUALIFICATIONS

What You Bring

Required

• Minimum 5 years of experience in a senior commercial account management role (typically 10+ years total insurance experience)
• Active Property & Casualty license
• Strong knowledge of commercial lines coverages, carriers, and market dynamics
• Experience managing large, complex accounts and renewal strategies
• Proven ability to lead client meetings and present to senior stakeholders
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Experience with agency management systems

Preferred

• Experience with AMS Sagitta or similar platforms
• Industry designations (e.g., CPCU, CIC, CRM, or similar)
• Bachelor's degree or equivalent professional experience
• Subject matter expertise in specific industries (e.g., construction, transportation, senior living)

ADDITIONAL INFORMATION

Compensation:

Salary range: $100,000 - $125,000 per year

Benefits:

Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model:

This role is Hybrid

PST

Professional Development - Alera Group Academy

At Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.

You'll have access to:

• Role-specific learning paths

• Leadership development programs

• Technical and compliance training

• Industry certifications and continuing education support

• Peer learning and knowledge-sharing communities

Whether you're deepening technical expertise or preparing for leadership, we're invested in helping you grow.

Licensure & Certifications

• Active Property & Casualty license required
• Ongoing continuing education required to maintain licensure
• Industry certifications (e.g., CPCU, CIC) are highly valued and encouraged

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

#LI-SE1

#LI-In-Office, #LI-Hybrid, #LI-Remote, #Nationwide

Location Type

Hybrid - 2 or less days in office