Duration: 06 months with possible extension
Job Description: Responsible for managing disputes and deductions to optimize cash flow and profitability for the Company This role involves collaboration with Shared Services, Finance, Customers, Manufacturing, Sales, and Customer Operations.
Key Responsibilities:- Analyze root causes of chargebacks and invoicing errors; escalate issues to prevent recurrence.
- Notify customers of invalid chargebacks and initiate recovery actions; communicate significant issues to Sales and Customer Operations.
- Lead collections for disputed accounts and meet performance targets set by leadership.
- Drive continuous improvement in systems and reporting tools.
- Enforce dispute and deduction policies to safeguard company assets.
- Participate in projects related to chargebacks, invoicing, and order processing system enhancements.
- Lead chargeback process to support sales objectives, resolve disputes promptly, and minimize bad debt and P5 losses.
- Keep Supervisor informed of ongoing issues; request credit/debit memos promptly to maintain clean receivables.
- Demonstrate ability to forward thinking and take proactive approach to problem solving
- Maintain current documentation for all assigned controlled documents.
Required Skills- Professional representation of company, even under pressure
- Adaptability in a dynamic, fast-changing environment
- Strong customer focus and commitment to quality
- Excellent verbal and written communication skills
- Analytical mindset with strong problem-solving abilities
- Effective time management and prioritization skills
- Collaborative team player with leadership potential
- Current utilization and Proficiency in SAP, Microsoft Office, Windows, SharePoint; and Advanced Excel Skills
Education:- Associate degree and 5+ years of experience in Finance, Accounts Receivable, and Corporate Collections
About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit
www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
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