Senior Administrative Specialist POS# 124000505

Senior Administrative Specialist POS# 124000505

Salary

$41,704.33 Annually

Location

698 Ann Street Fayetteville, NC

Job Type

Full-Time

Job Number

202603011

Department

Solid Waste Management

Opening Date

07/13/2026

Closing Date

7/19/2026 11:59 PM Eastern

Salary Grade

105

• Description
• Benefits
• Questions

Position Overview

Join Cumberland Countys Solid Waste Department and play a key role in supporting the essential services that help keep our community clean, safe, and environmentally responsible. We are seeking a highly organized, detail-oriented, and customer-focused professional to provide administrative and operational support across multiple divisions of the department, including Administration, Recycling, Maintenance, Container Sites, Transportation, the Ann Street Landfill, and the Wilkes Road Transfer & Processing Facility.

In this dynamic role, you will serve as an integral member of the administrative team by coordinating a variety of office operations, maintaining financial and operational records, preparing correspondence and reports. This position also plays an important role in training new scale house personnel on established operational procedures for the Ann Street and Wilkes Road facilities and assisting with the consistent implementation of departmental and County policies and procedures. If you enjoy collaborating with diverse teams, supporting critical public services, and contributing to the efficient operation of a department that serves the entire community, we encourage you to apply and become part of Cumberland Countys dedicated Solid Waste team.

Examples of Duties

• Provide comprehensive secretarial and administrative support to department leadership, including preparing correspondence, reports, presentations, and other administrative documents
• Serve as a primary point of contact by answering telephone calls, responding to emails, greeting visitors, providing general information, and directing inquiries to the appropriate staff as needed
• Exercise sound judgment when addressing routine operational matters and, when appropriate, assist with situations requiring interpretation or application of departmental policies and established procedures
• Coordinate departmental mail operations, including receiving, sorting, distributing, and processing incoming and outgoing mail
• Coordinate the daily operations of the scale house and assist with training and onboarding new Weighmasters on established operational procedures, policies, and customer service expectations
• Perform all duties of a Weighmaster, including weighing and identifying incoming loads, processing transactions, accepting cash and credit card payments, maintaining accurate transaction records, balancing daily receipts, preparing deposits, and delivering funds in accordance with County policies and procedures
• Establish and maintain customer accounts and vehicle information, process account updates, and review and approve correction tickets in accordance with established procedures
• Assist with financial and accounting functions, including billing, receipting, deposits, account reconciliation, budget tracking, and maintaining appropriate internal financial controls
• Assist with inventory management and the procurement of departmental supplies by preparing purchase orders, entering invoices, and processing financial transactions within the Munis Financial System
• Prepare, process, and submit administrative and financial documentation in compliance with departmental, County, state, and federal policies, procedures, and applicable regulations
• Assist with the entry, monitoring, and maintenance of employee time and leave records and maintain supporting payroll documentation
• Prepare and reconcile daily operational reports documenting landfill activity, including waste weights, material classifications, customer accounts, and waste origin information
• Assist with maintaining fleet records within the departments fleet management system (Fleetio), including vehicles, trucks, and heavy equipment assigned to the Ann Street Landfill
• Maintain organized and accurate departmental records and files, including financial, operational, federal, state, local, and County documentation, in accordance with established record retention requirements
• Enter, maintain, and verify data within computerized systems and prepare reports related to financial expenditures, operational activities, customer accounts, and other departmental records
• Perform other related administrative and operational duties as assigned in support of departmental goals and efficient Solid Waste operations

Minimum Qualifications

High school diploma or GED and two (2) year of experience in the assigned program area; or an equivalent combination of education and experience.

Knowledge, Skills and Abilities

• Knowledge of the departments mission, functions, programs, and services, with the ability to effectively communicate information to employees, customers, and the general public
• Knowledge of departmental policies, procedures, and established business practices applicable to the assigned area of responsibility
• Knowledge of County operations and the relationship between assigned program functions and the overall departmental mission
• Knowledge of administrative office practices, business processes, and organizational procedures necessary to support efficient departmental operations
• Skill in utilizing business software, office technology, and County information systems to perform assigned responsibilities efficiently and accurately
• Skill in using a variety of computer applications, databases, and office technology to prepare correspondence, reports, presentations, spreadsheets, and other work products
• Skill in researching, compiling, analyzing, and organizing information from multiple sources to support departmental operations and decision-making
• Ability to independently perform work within the assigned program area while exercising sound judgment and maintaining accountability for assigned responsibilities
• Ability to effectively communicate complex, technical, and program-specific information both verbally and in writing to employees, County officials, external partners, and the public
• Ability to interpret, explain, and apply departmental policies, procedures, and program requirements while providing accurate guidance and assistance
• Ability to gather, evaluate, and communicate information and instructions through independent research and analysis
• Ability to interact with professionalism, tact, diplomacy, and courtesy while confidently representing the department and providing excellent customer service
• Ability to coordinate, prioritize, and monitor multiple assignments while maintaining a high level of organization and attention to detail
• Ability to assist in coordinating, assigning, and overseeing the work of others to support departmental goals and operational efficiency
• Ability to establish and maintain effective working relationships with supervisors, employees, County departments, external agencies, vendors, and the general public
• Ability to maintain confidentiality, exercise discretion, and demonstrate professionalism when handling sensitive or confidential information

Conditions of Employment

Successful candidates who receive a conditional offer of employment with Cumberland County must pass pre-employment screenings, including criminal history checks and drug screenings, as required by Cumberland County Policies and Procedures, prior to beginning work or receiving a final offer of employment. Refusal to submit to testing or testing positive for prohibited substances will result in the withdrawal of the conditional employment offer.

Cumberland County is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind. All employment decisions at Cumberland County are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other status protected by applicable laws and regulations. We encourage applications from all qualified individuals and will provide reasonable accommodations for qualified individuals with disabilities in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Cumberland County offers a generous benefit plan including a Government Retirement Plan, 13 paid holidays per year and an Employee Wellness Center Clinic.To see more information about the benefits offered to employees Click here

01

Do you have experience performing administrative, clerical, records management, or legal support duties, and are you willing to perform the full range of responsibilities associated with this position, including document preparation, electronic filing, records maintenance, and general administrative support?

• Yes
• No

02

You will be required to exert moderate, though not constant physical effort, typically involving some combination of prolonged standing, walking, bending, reaching, and lifting of materials weighing 10-50 pounds or more. Are you willing and able to perform these duties with or without reasonable accommodations?

• Yes
• No

03

Please verify that your application includes the following information: Employment history including salary, employer address and phone number, supervisors name, and reason for leaving each employer. Applications without the above information will be considered incomplete and NOT move forward in the process. Resumes can not be considered as a substitute for submitting a formal application. Please take a moment to review this application in its entirety to ensure completion of each segment. [DO NOT SUBMIT A BLANK APPLICATION] Check yes to verify that you understand and I have read the above statement.

• Yes
• No

Required Question

Employer Cumberland County

Address 117 Dick Street

Fayetteville, North Carolina, 28301

Phone 910-678-7653

Website http://www.cumberlandcountync.gov