Senior Administrator, Windows

I. Job Summary

The Senior Web Administrator (Windows) is responsible for the design, administration, security, and operational stability of enterprise web platforms hosted on Windows-based infrastructure. The position partners closely with application teams, infrastructure engineering, security, and operations to support complex web environments, lead platform improvements, and drive modernization efforts. The Senior Web Administrator serves as a subject matter expert for Windows Server OS, Windows web services, proactively identifying risks, resolving complex issues, and implementing best practices across the web hosting ecosystem.

II. Essential Duties and Responsibilities

• Serve as the senior technical owner for Windows-based web platforms, ensuring availability, performance, scalability, and security of enterprise web services.
• Administer, configure, and support Microsoft Internet Information Services (IIS) across development, test, and production environments.
• Lead architecture, deployment, and lifecycle management of web servers and supporting components on Windows Server platforms.
• Partner with application development teams to support application onboarding, configuration, troubleshooting, and performance tuning.
• Design and implement high-availability and disaster recovery strategies for web platforms, including load balancing and failover.
• Perform advanced troubleshooting and root cause analysis for complex web, OS, and infrastructure issues.
• Implement and maintain security controls for web environments, including TLS/SSL, authentication methods, patching, hardening, and vulnerability remediation.
• Drive platform standardization, automation, and modernization initiatives to reduce technical debt and improve operational efficiency.
• Develop and maintain technical documentation, standards, and operational procedures for web platform administration.
• Support change management processes, including planning, testing, and execution of platform upgrades and maintenance activities.
• Monitor system health and performance using enterprise monitoring tools; proactively identify and remediate risks and capacity constraints.
• Act as a subject matter expert (SME) for Windows Server environment and provide guidance to junior administrators and engineering partners.
• Collaborate with infrastructure, network, security, and cloud teams to ensure seamless integration across the enterprise environment.
• Participate in on call rotations and provide escalation level support for critical incidents as required.

III. Qualifications

A. Required Qualifications

• Bachelors Degree (accredited) in Computer Science, MIS or similar area of study or in lieu of degree
• High School Diploma or GED (accredited) and four years of relevant work experience
• 5 years of prior work experience (in addition to education requirement)

B. Preferred Qualifications

IV. Physical Requirements

• Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
• Repetitive Motions
• Eye/Hand/Foot Coordination
• Sitting
• Talking
• Hearing

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including:

• Medical
• Dental
• Vision
• Life Insurance
• Short Term Disability
• Stock Purchase Plan
• Company match on 401K
• Paid Vacation
• Holidays
• Personal Days

Please note that benefits may vary by site.

VI. About WM

WM (WM.com) is North America's largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM's fleet includes nearly 11,000 natural gas trucks - the largest heavy-duty natural gas truck fleet of its kind in North America - where more than half are fueled by renewable natural gas. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.

VII. Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

VIII. Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative.