SENIOR ADULT RIGHTS ADVOCATE

SENIOR ADULT RIGHTS ADVOCATE

Salary

$59,257.44 - $87,570.72 Annually

Location

Reno

Job Type

Full-Time

Job Number

2026-04051

Department

DHS - AGING AND DISABILITY SERVICES DIVISION

Opening Date

09/30/2026

Closing Date

10/7/2026 11:59 PM Pacific

FLSA

Non-Exempt

Bargaining Unit

D

Salary Grade

33

Full Physical Address of Position (City, State, Zip)

Reno, NV 89521

• Description
• Benefits
• Questions
• THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*

Job Summary

The Aging and Disability Services Division (ADSD) is currently recruiting for a Senior Adult Rights Advocate in Reno, Nevada. This recruitment may be used to fill current and future vacancies as they occur in the following program: Long Term Care Ombudsman (LTCO). Under limited supervision, incumbents, in addition to performing the full range of duties described in the series concept, investigate complaints made by or on behalf of clients residing in the community or who reside in facilities such as skilled nursing, group homes, homes for individual residential care, and assisted living facilities; work on behalf of clients under strict consent and confidentiality guidelines; provide information to clients' family members, facilities and other agencies regarding a variety of topics relative to client care; provide advocacy and case management services to clients; provide training on a variety of topics regarding long-term care, resident rights, dignity and respect, abuse, abandonment, neglect, isolation, exploitation, quality of care and quality of life; assist in the development and support of long-term care residents and family councils, track trends in facilities, and make referrals to other agencies as appropriate; provide Medicaid outreach by providing information to the public about Medicaid eligibility and services; and monitor Medicaid provider compliance and work to resolve provider service issues. This is the advanced journey level in the series. ADSD fosters a positive, inclusive, and diverse work environment that values innovation, teamwork, and collaboration. The mission of ADSD is to empower individuals and their support systems by providing resources for disabilities and aging - connecting Nevadans to services and improving their quality of life.

Adult Rights Advocates provide advocacy and assistance to protect and enhance the health, safety, welfare, and rights of older persons (adults 60 and older) and/or vulnerable persons.

Essential Qualifications

Three or more years of applicable experience as described in the job duties and graduation from high school or equivalent education.

Job Duties

• Assist clients and caregivers in life planning for independent living.
• Provide information and referrals to agencies for physical, emotional, social, and economic support services.
• Coordinate a network of services and resources for financial, health care, housing, in-home care, and other service needs of clients.
• Establish partnerships, determine appropriate services, identify gaps in services, and conduct surveys.
• Handle inquiries, complaints, and respond to requests for assistance.
• Complete intake forms and other types of forms and assessments and enter information into systems.
• Provide advocacy and case management services and refer individuals to appropriate services.
• Complete records on services provided.
• Research, develop, update, and conduct public presentations based on requests for information.
• Provide information and assistance to staff, service providers, caregivers, community organizations, law enforcement, and others regarding abuse, neglect, exploitation, and isolation of individuals.
• Evaluate and enhance resources to meet client needs and ensure quality assurance efforts are met.
• Assist in policy, procedure, and form development.
• Review legislation and regulations to determine impact on clients and participate in community engagement.
• Investigate complaints made by or on behalf of clients residing in the community or who reside in a facility.
• Advocate for clients under strict consent and confidentiality guidelines.
• Offer information to clients families, facilities, and other agencies regarding a variety of topics related to client care.
• Provide training on long-term care, resident rights, dignity and respect, abuse, abandonment, neglect, isolation, exploitation, quality of care, and quality of life.
• Support resident and family councils, monitor facility trends, and make referrals to other agencies.
• Conduct Medicaid outreach and ensure provider compliance.
• Act as a team leader by assigning and reviewing work, training, and providing input to performance evaluations and discipline.
• Perform related duties as assigned.

Knowledge, Skills, and Abilities

This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level.

Knowledge of:

• Rights and needs of older and/or vulnerable persons residing in the community or long-term care facilities; right to self-determination and the right to privacy; areas relevant to older and/or vulnerable persons residing in the community or in long-term care facilities; regulatory information and long-term care services; public and private welfare and social programs.

Ability to:

• Identify, investigate, and resolve complaints; advocate for older and/or vulnerable persons and resolve problems; identify abuse, abandonment, neglect, exploitation, isolation, and other adverse circumstances.
• Convey and document accurate and precise information; review and analyze information received from residents, family members, facility staff, and others; apply federal regulations, State laws, and agency policies and procedures to determine compliance; write reports and make referrals to other agencies.
• Review work products for quality, quantity, and timeliness; analyze information, problems, situations, practices, or procedures to define objectives, identify relevant concerns, formulate logical conclusions, and recognize alternatives and their implications.

Recruiter Contact Information: Victoria Sheehan - Torisheehan@admin.nv.gov

The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

Please send direct Inquiries or correspondence to the recruiter listed on this announcement.

Benefits include:

• Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees' Benefits Program (PEBP).

• Vacation: Accrual of three weeks of annual leave each year.

• Sick Leave: Accrual of three weeks of sick leave each year.

• Holidays: 12 paid holidays per year.

• Retirement: Participation in the Nevada Public Employees Retirement System (PERS). Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication.

• Deferred Compensation: The State offers a voluntary Deferred Compensation Program.

• No Nevada state income tax.

• Public Service Loan Forgiveness: Eligible due to public sector employment.

• Longevity Payments Eligibility: Employees who have received a performance rating of "standard" or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.

Additional benefits may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU).

For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF).

• State Holidays The holiday schedule for State employees is established by the Legislature.

The following are legal holidays:

January 1.............................................. New Years Day

Third Monday in January.................. Martin Luther King, Jr.s Birthday

Third Monday in February................ Washington's Birthday

Last Monday in May........................... Memorial Day

June 19................................................ Juneteenth Day

July 4.................................................... Independence Day

First Monday in September.............. Labor Day

Last Friday in October....................... Nevada Day

November 11........................................ Veterans Day

Fourth Thursday in November........ Thanksgiving Day

Friday following the Fourth Thursday in November...................... Family Day

December 25........................................ Christmas Day

When January 1, June 19, July 4, November 11, or December 25 falls on a Saturday, the preceding Friday is the observed legal holiday. If these days fall on Sunday, the following Monday is the observed holiday. Eligibility for holiday pay is covered by the provisions of NAC 284.255

01

Do you have three or more years of applicable experience as described in the job duties and graduation from high school or equivalent education?

• Yes
• No

02

A State of Nevada/FBI background check will be required of the selected applicant. Can you meet this requirement?

• Yes
• No

03

This position requires statewide travel up to 80% of the time. Can you meet this requirement?

• Yes
• No

04

A valid drivers license is required at the time of appointment and as a condition of continuing employment. Can you meet this requirement?

• Yes
• No

Required Question

Employer State of Nevada (NV)

Address See Above for Agency Information

See Above for Posting Location, Nevada, 89701

Website https://nvjobs.nv.gov