Senior AI Business & System Analyst

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Job Description:

Position Summary

The Senior AI Business Analyst serves as a strategic role in Global Programs & Operations leadership, driving business transformation through AI, automation, analytics, and process innovation. This role identifies, evaluates, and implements AI-driven solutions that improve operational efficiency, program effectiveness, productivity, partner experience, decision-making, and stakeholder experiences. AI expertise is a core requirement for this role.

Key Responsibilities

• Identify, prioritize, and develop AI use cases that improve business performance and operational efficiency.
• Lead AI proof-of-concepts, pilots, and adoption initiatives.
• Analyze business processes and design future-state workflows leveraging AI, automation, and analytics.
• Gather and document business requirements, process flows, user stories, and functional specifications.
• Support global programs and operational initiatives across multiple business functions.
• Develop operational playbooks, governance models, and standard operating procedures.
• Design AI Enabled dashboards, scorecards, and executive reporting solutions, chatbot, actionable insights
• Leverage AI tools to generate playbooks, training materials, and knowledge assets, partner profitability modeling, sales plays and actionable insights.
• Partner with IT, business stakeholders, and vendors to evaluate and implement technology solutions.
• Conduct training AI knowledge with team members

Required Qualifications

• Bachelor's degree in Business Administration, Information Systems, Computer Science, Data Analytics, or related field.
• 12+ years of experience in Business Analysis, Program Operations, Business Operations, Strategy & Operations, Digital Transformation, or related disciplines.
• Minimum 3+ years of hands-on experience evaluating, implementing, and leveraging AI technologies.
• Experience with ChatGPT, Microsoft Copilot, Vertex AI, Gemini, AI Agents, and workflow automation platforms
• Strong understanding of Generative AI, prompt engineering, AI-assisted content generation, and business process automation.
• Excellent communication, stakeholder management, and executive presentation skills.
• Knowledge of google suite of tools

Preferred Qualifications

• Experience supporting global programs, operations, or transformation initiatives.
• Experience with partner ecosystems, enablement programs, incentives, business planning, or operational excellence initiatives.
• Experience implementing AI governance, training, and adoption programs.
• Experience with Power BI, Tableau, Looker, and enterprise analytics platforms.
• Knowledge of Agile methodologies and product management practices.
• Knowledge of PRM and CRM
• AI certification is a plus, Google AI Essentials, IIBA CBDA, etc

Core Competencies

• AI & Digital Transformation
• Strategic Business Analysis
• Program & Operational Excellence
• Process Optimization & Automation
• Data Analytics & Business Insights
• Executive Communication
• Stakeholder Management
• Change Leadership
• Vendor & Technology Evaluation

Success Metrics

• Increase adoption and utilization of AI-enabled solutions.
• Deliver measurable business value and ROI from AI initiatives.
• Reduce manual effort through automation and process optimization.
• Improve operational efficiency, scalability, and process consistency.
• Deliver actionable insights that influence business decisions.
• Improve stakeholder satisfaction and business outcomes.
• Successfully lead transformation initiatives from concept through execution.

Compensation and Benefits

The On Target Earnings (OTE) range for this position is USD 154,700.00 To USD 247,500.00

OTE includes Sales Incentive Commission in accordance with relevant plan documents and salary. In addition, as a valued member of our team, you'll be eligible to receive a competitive new hire equity grant and annual equity awards, directly connecting your success to the company's growth. All subject to relevant plan documents and award agreements.

Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.

If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.