Senior Ai/Data Technical Consultant

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.

We are ShipMonk, and we provide logistics services in order fulfillment. Our main business is in the USA, but our modern platform is built by the Product Development team in Prague.

Here at ShipMonk, we process up to 100,000 orders per day in our peak season. Our book of business has more than 1,500 clients, which are small and medium e-shops, mostly based in the US. We offer the ShipMonk platform as the solution for the whole process.  It covers everything from stocking the items to shipping the ready packages to all corners of the world!

We are looking for an AI/Data Technical Consultant in Prague to help us build our AI domain from the ground up. This is a pioneering role with full freedom to shape direction. It's also a genuinely cross-functional role: you'll work directly with departments like HR, Sales, Marketing, and Operations, whose day-to-day pain is inefficiency, cost, and inadequate tooling. Your job is to help them get more out of the tools we already have (especially AI tools), make those tools accessible to non-technical people, and on the bigger, high-impact projects, act as their consultant - sitting down with the stakeholder, figuring out what they actually need, and proposing the best and most cost-effective way to do it. And you don't just propose it - you build it: you own the solution end to end, from scoping the problem to shipping the working thing. Join us in Prague and shape the future of how we use AI.

Key responsibilities

• Shape tools, processes, and bring real business value through data, and AI.
• Act as an internal consultant: talk to stakeholders, dig past the stated request, and figure out the real problem before building.
• Take full ownership - dig in, figure things out, and get them done.
• Design and implement AI projects from prototypes to production.
• Balance technical complexity with business impact, always with an eye on cost.
• Collaborate closely with business stakeholders and leadership across departments.
• Explore and utilize our tech stack (and go beyond it when needed).

What You'll Bring

• A technical consultant mindset - the technical chops are a given, but what sets you apart is asking the right questions and translating fuzzy business problems into solutions. We're looking for an AI/Data consultant, not "just" data person.
• Strong skills in Python and SQL, experience with analytical databases (Snowflake or similar).
• Familiarity with workflow orchestration (Airflow or similar).
• Ability to turn prototypes into production-ready solutions using AI and ML
• Experience with AI frameworks and tooling (Pydantic AI, Langfuse, or alternatives) is a plus
• Pragmatic approach: balance between business value and technical complexity.
• Proactivity and autonomy - you don't wait for perfect tasks.
• Strong communication skills for working with leadership and stakeholders.

Why should you apply?

• You will attend our beautiful Karlín Offices with free snacks, grill parties and many educational events.
• This role has direct access to leadership, your work won't get lost in layers of management.
• High autonomy from the start - no waiting for perfect tasks, you'll own problems and solve them.
• We give you room to experiment, fail fast, and learn quickly.
• You will work in a small, tight team - your impact will be visible from the beginning.

About ShipMonk

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset.

Why ShipMonk?

We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.

• Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.

Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.

Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.

Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.

Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.

Our Core Values

Our values are the heart of our culture. We're looking for individuals who embody these principles every day.

• Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business.
• People make ShipMonk: We believe in our team and invest in our people.
• Own it: We take ownership of our work, our mistakes, and our successes.
• Get sh*t done: We're a fast-paced, high-growth company that values action and results.
• Change the score: We challenge the status quo, constantly innovating and improving.

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.