Senior AI Product Manager

Wells Fargo & Co

Charlotte, NC

JOB DETAILS
SKILLS
Application Programming Interface (API), Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Artificial Intelligence (AI) Programming Languages, Automation, Banking Services, Business Operations, Business Process Management, Conversation Engine, Financial Services, Loan Origination, Modeling Languages, Operational Audit, Operational Measurement, Operations Processes, Problem Solving Skills, Process Analysis, Process Improvement, Product Development, Product Management, Production Systems, Return on Investment (ROI), Standard Operating Procedures (SOP), Wholesale Industry
LOCATION
Charlotte, NC
POSTED
7 days ago

Title: Senior AI Product Manager

Location: 1525 W WT Harris Blvd Charlotte, NC

Alternate Location: Irving, TX

Duration: 6 months

Work Engagement: W-2

Work Schedule: 3 days in office/2 days remote

Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits

Summary:

We are hiring a Senior AI Product Manager to help transform how work gets done across enterprise operations through the application of Generative AI, Agentic AI, and Large Language Models (LLMs). In this role, you will partner directly with business, operations, product, and technology teams to identify high-value opportunities, design AI-powered solutions, and deploy agentic workflows into real-world production environments. This is a unique opportunity for a hands-on AI leader who enjoys solving complex business problems, building AI products, and driving measurable operational impact at scale.

Responsibilities:

  • Lead end-to-end deployment of agentic AI solutions into live operations

  • Partner with ops SMEs to analyze processes (SOPs, workflows, runbooks) and identify automation opportunities

  • Translate processes into AI workflows, agents, and solution designs

  • Build and deploy LLM-powered solutions (GPT, Claude, Gemini), including RAG and prompt design

  • Integrate AI with enterprise systems via APIs, orchestration tools, and automation frameworks

  • Own delivery lifecycle (discovery build deploy) across multiple use cases

  • Develop reusable agent frameworks and workflows for scale

  • Drive ROI through improved efficiency, accuracy, and cycle time

Qualifications:

  • Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.

  • Background in banking or financial services, preferably wholesale or commercial operations

  • Experience working on large-scale operational processes (e.g., loan origination, institutional workflows)

  • Experience in AI, GenAI, or automation, with exposure to agentic AI

  • Proven track record delivering process-driven solutions, not just chatbots

  • Strong process intelligence (BPM, workflows, operations transformation)

  • Experience with AI integrations, APIs, and enterprise systems

  • Technical + functional mindset (able to go deep into workflows and systems)

  • Strong ability to synthesize processes into scalable AI solutions

  • Experience building real-world, production AI solutions tied to operations

About the Company

W

Wells Fargo & Co

We believe in our vision and values just as strongly today as we did the first time we put them on paper more than 20 years ago. Staying true to them will guide us toward continued growth and success for decades to come. As you read more about our vision and values, you will learn about who we are, where we’re headed and how every Wells Fargo team member can help us get there.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Financial Services
FOUNDED
1852