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Description
Becoming the best airline is an adventure. And our Pricing & Revenue Management team is providing fuel for that journey by ensuring that we maximize our ticket revenue on every single flight across our network - both domestically and internationally - while giving our customers various product offerings for their travel. By analyzing market trends and forecasting consumer demand, this team works hard to ensure we are selling the right number of tickets at the right price to optimize our revenue and run a profitable airline.
Job overview and responsibilities
The Ancillary Products team, a part of United's Pricing and Revenue Management organization, manages a multi-billion-dollar portfolio of travel add-ons including Economy Plus, upgrades, seat assignments, checked bags, Wi-Fi, travel insurance, and more.
As an Ancillary Products Senior Analyst, your mission is to improve revenue performance and customer satisfaction for United's ancillary portfolio through offer optimization, data analyses, and implementation of product strategy. You will have the opportunity to influence strategy and investment for high-margin ancillary products, improve customers' flight experience, and impact United''s bottom line.
Business Acumen:
Function as a product owner for lower profile portfolio products. Develop and maintain subject matter expertise in all product aspects including financial performance, policies and procedures, NPS, and optimization initiatives
Implement product pricing tests and evaluate impact
Conduct competitive analyses and identify new product initiatives; forecast revenue opportunities and assist on business cases to justify investments
Collaborate on cross-functional marketing efforts and optimization to drive revenue through email, digital marketing, social media, and other digital content
Analysis:
Maintain forecast models for ancillary product revenue each period
Utilize array of applications to mine and analyze product and performance data
Develop dashboards to visually represent key performance indicators
Support and execute timely ad-hoc analyses"
Leadership:
Foster teamwork, contribute to strategic discussions and deliver results
Take the initiative upon identifying areas of opportunity
Work collaboratively across functions and create an inclusive environment with people at all levels of the organization
Drive smaller workstreams independently and larger workstreams with support in the context of a broader team project
Project Management & Communications:
Participate in cross-functional initiatives, collaborating effectively with multiple stakeholders and providing timely and succinct updates
Develop and present effective materials to stakeholders and team leaders
NOTE: This position provides a hybrid work arrangement including working approximately 50% of the time onsite at our Chicago office location and remotely.
Qualifications
What's needed to succeed (Minimum Qualifications):
What will help you propel from the pack (Preferred Qualifications):
The base pay range for this role is $81,795.00 to $106,602.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com