Senior Analyst - I

Iconma LLC

Foster City, CA

JOB DETAILS
SKILLS
Access Control, Administrative Management, Analysis Skills, Artificial Intelligence (AI), Automation, Business Processes, Business Solutions, Communication Skills, Computer Science, Content Management, Continuous Improvement, Cross-Functional, Customer Acquisition, Customer Support/Service, Data Analysis, Data Collection, Detail Oriented, Enterprise Architecture, Health Plan, Information Architecture, Information Technology & Information Systems, Knowledge Management, Maintain Compliance, Metadata, Microsoft Product Family, Microsoft SharePoint, Organizational Development/Management, Power BI, Process Development, Process Improvement, Product Data Management (PDM), Productivity Management, Quality Management, Reporting Dashboards, Requirements Management, Standards Development, Technical Support, Usability Engineering, Usage Analysis, User Interface/Experience (UI/UX)
LOCATION
Foster City, CA
POSTED
6 days ago

Our Client, a Biopharmaceutical company, is looking for a Senior Analyst - I for their Foster City, CA/Hybrid location.

Responsibilities:

  • Manage and maintain content across SharePoint Online sites, including pages, document libraries, lists, metadata, and site structure to ensure accuracy, consistency, and usability.
  • Ensure content governance by aligning site structure, templates, and metadata with enterprise information architecture standards and defined SharePoint governance practices.
  • Partner with business stakeholders and site owners to continuously improve content quality, navigation, and discoverability, enabling faster access to trusted information and reducing duplication.
  • Design, develop, and maintain simple business solutions using Microsoft Forms, Power Apps, and Power Automate, supporting data collection, workflow automation, and process efficiency.
  • Integrate forms and workflows with SharePoint lists and libraries to streamline business processes such as approvals, data capture, and notifications.
  • Act as a liaison between business users and technical teams (architects, developers) to gather requirements, explain technical constraints, and support resolution of platform-related issues.
  • Provide ongoing user support, training, and guidance to improve adoption of SharePoint and Power Platform solutions across PDM business teams.
  • Manage SharePoint permissions, access controls, and site security to ensure compliance with organizational policies and appropriate data access.
  • Develop and maintain reports and dashboards (e.g., Power BI) to monitor site usage, content engagement, and adoption trends, providing insights to improve platform effectiveness.
  • Analyze site usage data to identify opportunities for improving content organization, search experience, and user engagement.
  • Leverage AI-enabled tools such as Microsoft Copilot, and other AI platforms to build lightweight assistants or agents that improve productivity, automate routine tasks, and enhance information access.
  • Stay current with evolving Microsoft 365, SharePoint, Power Platform, and AI capabilities; proactively recommend improvements to enhance digital collaboration and knowledge management.

Requirements:

  • Technical Skills
  • Strong experience with SharePoint Online content management and administration
  • Hands-on experience with Power Platform (Power Apps, Power Automate, Power BI) and Microsoft Forms
  • Understanding of SharePoint permissions, security, and governance models
  • Experience with reporting and analytics for content usage and site performance
  • AI & Digital Skills
  • Working knowledge of Microsoft Copilot, and AI-assisted productivity tools
  • Ability to design simple AI-driven solutions to improve knowledge access and automation
  • Core Competencies
  • Strong stakeholder engagement and communication skills
  • Analytical mindset with attention to detail and governance
  • Ability to work cross-functionally with business, IT, and architecture teams
  • Continuous improvement mindset focused on user experience and adoption
  • Experience & Education
  • Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)
  • 3-5+ years of experience in SharePoint Online, Power Platform, or Microsoft 365 solutions

Why Should You Apply?

  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities

About the Company

I

Iconma LLC