Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium, and large businesses. The Control Management (CM) team strives to ensure that GCS has a robust first line of defense, playing an active role in supporting the growth of business, meet its objectives and demonstrating an effective control framework.
The objective of the first line of defense (1LOD) in GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.
GCS is looking for a first line of defense (1LOD) Senior Analyst, Control Management - Product Risk Assessments & Governance within Risk ID, Assessment, Testing & Reporting. The Senior Analyst will perform inherent risk assessments on new business initiatives and ensure risk is mitigated prior to launch. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
Excellent project management, communication, and interpersonal skills
Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
Preferred Qualifications:
Bachelor''s Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
Experience in at least two of the following:
Providing identification of operational risks throughout business processes and systems
Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met
Managing large scale risk assessments for products, projects or services
Managing independent control monitoring, including identification of control improvements
Overseeing identification of areas of risk for intervention, including conducting independent quality assurance and process testing
Experience in financial services industry
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
The Senior Analyst, New Product Governance will:
The Senior Analyst, New Product Governance will: