Senior Analyst Transportation Support
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Our values start with our people. Join a team that values you. Bring your talents to Ross, our leading off-price retail chain with over 2200 stores and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience success. Our winning team pursues excellence while learning and evolving.
Career growth. We develop industry-leading talent because Ross grows when our people grow. Teamwork. We work together to solve the hard problems and find the right solution. Our commitment to Diversity, Equality & Inclusion and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA. We have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE
This position is responsible for leading the deployment and forward execution of assigned transportation process improvement projects. These improvements will be a combination of process analytical and systems-based to enhanced performance of new and existing capabilities. The Transportation Process Improvement Analyst will partner with internal and external project teams to develop process flows, complex data models, standard operating procedures, change management, conduct systems testing, and execute deployment activities. Additional responsibilities include partnering with Network Strategy, DC Operations, and Training to provide cross-functional project support and Ad Hoc requests.
ESSENTIAL FUNCTIONS
• Lead solution design process for TMS software or reporting tool. This includes driving project activities for transportation IT and third-party resources, project schedules, scope, sign-off process, and issue management. Analyze and develop processes, recommend process improvements or reporting needs, and provide documentation. Assist and lead reporting projects requested by business partners to ensure targets and deadlines are met. Develop consensus and alignment on future state solution.
• Develop future state standard operating procedures and assist in creation, delivery, and presentation of training materials. Lead the development of training course materials to support the deployment of TMS. Lead change management activities to assist business partners with adaptation to the new tools.
• Lead deployment activities for the business for specific releases. Execute deployment-related activities including data validation, vendor, carrier, and EDI on-boarding. Track results, manage overall timeline, and communicate progress and status. Assist in executive updates.
• Conduct complex logic data modeling and report generation, provides what-if strategic analysis, network studies, and cost analysis.
• Act as business lead for user acceptance test. Coordinate business input, create, and execute test scripts validating business rules in the application functionality.
• Manage additional Ad Hoc process improvement reporting requests or analysis, including cost-benefit analysis through to implementation.
• Mentors and coaches team members, proactively builds skillset, and shares with team members.
COMPETENCIES
• Analysis & Judgment • Collaboration • Planning & Organizing • Drive Results • Implementation • Technical Functional Competence • Communication • Business Acumen
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED
• Minimum four-year degree in Transportation or equivalent field. MBA preferred. • Six or more years of related experience, discount retail transportation experience preferred. • Six or more years of progressive supply chain experience. • Ability to drive and manage project activities, schedule, and status reporting across multiple parties, including transportation IT and third-party resources in a matrix environment. • Strong operations knowledge of transportation processes required. • Excellent communicator with the ability to effectively lead meetings, conference calls, drive communications with internal and external constituents, and builds consensus to collaboratively deliver objectives. • Business experience with Transportation Management Systems, including rate loading and application configuration, and EDI preferred. • The ability to effectively communicate and interact at many organizational levels, including non-exempt associates, operations supervisors, and high-level management. • The ability to think in terms of process flow and identification of component operations and interrelationships, as well as document process flows with Microsoft Office products, including Visio. • Detail-oriented with strong organizational and technical writing skills. • Experience in using PCs in a professional setting and developing and using standard applications, such as spreadsheets, databases, and word processors, as typical tools to execute. • Requires travel up to 25% of time in support of leading transportation-related process or systems improvements.
PHYSICAL REQUIREMENTS
• No unusual physical requirements. Requires no heavy lifting and nearly all work is performed in a comfortable indoor facility. • Will work commonly as part of a project, which at times will include a fast-paced environment. This may include adjustments of day-to-day assignments, aggressive deadlines, and variance in work volume based on project schedule involves occasional exposure to demands and pressures from persons other than immediate supervisor. • Job frequently requires sitting, handling objects with hands, and occasional standing, walking, reaching, talking, hearing, and lifting up to 10 pounds. • Vision requirements: Ability to see information in print and/or electronically.
SUPERVISORY RESPONSIBILITIES
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at managements discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the Companys overall commitment to attract, hire, and develop a strong, talented, and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental, or developmental disability, sex, which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth, or breastfeeding, veteran status, military status, marital or registered domestic partnership status, medical condition, including cancer or genetic characteristics, genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state, or local laws.
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