Key Responsibilities: The successful candidates will be responsible for:
Application development, testing, and deployment of the Externalized Service Center Inquiry API.
Defining and adhering to the API contract
Designing and developing the API to accept input parameters such as Work Item Number, Account#, and Confirmation#, and provide comprehensive status information including current status, account name, category, subcategory, and other relevant metadata9.
Implementing robust API security measures, including OAuth 2.0 for authentication and authorization, API keys for client identification, and HTTPS for encrypted communication
Incorporating role-based access control (RBAC) to manage permissions and ensure compliance with enterprise security standards
Adhering to applicable data privacy and regulatory standards (e.g., GDPR, CCPA)
Designing the API to scale horizontally to accommodate increasing demand and ensure high availability
Leveraging AWS cloud services such as auto-scaling groups and load balancers to dynamically adjust resources
Implementing efficient concurrency handling mechanisms, such as asynchronous processing and connection pooling
Integrating with existing systems or data sources that manage Service Center work items to retrieve real-time data
Deploying the API on an Amazon EKS cluster (Active/Active) using Terracore/Terraform and following Architectural standards
Implementing comprehensive error handling mechanisms, returning standardized error codes and messages
Configuring logging via Datadog to capture detailed information about API requests, responses, and errors for troubleshooting and auditing
Supporting JSON requests/responses
Providing comprehensive documentation, including a detailed Swagger contract, integration guidelines, and usage examples for developers, and high-level documentation for business users814.
Incorporating versioning capabilities for future updates and changes
Conducting end-to-end testing of API functionality, data accuracy, and integration with client proprietary portals, including scenarios for high availability and disaster recovery
Participating in and contributing to automated pipelines for code deployment and monitoring
Communicating effectively with different teams and proactively seeking information.
Guiding and driving the work of other developers within the agile squad
Required Technical Skills: Candidates must demonstrate strong coding skills and experience in the following:
Java
REST API
Spring Framework / Spring Boot
AWS (Cloud development, deployment, EKS, auto-scaling groups, load balancers, Terracore/Terraform)
SQL
API Security (OAuth 2.0, API keys, HTTPS, RBAC)
Datadog (for logging and monitoring)
Jenkins
JSON (request/response handling)
Required Non-Technical & Experience Skills:
Experience in large enterprises is preferred
Ability to communicate effectively with diverse teams and proactively seek information
Commitment to quality of talent as a primary factor