Senior Application Engineer (Litigation/eDiscovery Exp.) - Hybrid

As a Senior Application Engineer I – HR Technologies, you’ll play a critical role in owning the full lifecycle of the firm’s HR technology ecosystem. From implementation to optimization, you’ll lead the delivery of systems that power recruiting, onboarding, performance management, and Learning Management Systems (LMS), supporting teams across a global organization.

Working at the intersection of Human Resources (HR), Technology, Security, and external partners, you’ll ensure solutions are aligned with strategic priorities, built for scale, and designed with a seamless user experience in mind. This is a high-impact role for someone who enjoys both technical depth and cross-functional collaboration—especially within a professional services or law firm environment.

• Lead System Delivery: Own end-to-end implementation and lifecycle management of HR and talent systems, from requirements gathering through deployment and post-go-live support 
• Provide Advanced Support: Deliver Level 3 support for HR applications, diagnosing complex issues and implementing effective, sustainable solutions 
• Drive Technical Strategy: Serve as the primary technical and functional lead for Legal HR systems, advising on capabilities, best practices, and future roadmaps 
• Design User-Centered Solutions: Translate business needs into intuitive, high-quality system configurations that align with organizational goals 
• Ensure Governance & Compliance: Partner across HR, Technology, Security, and vendors to ensure systems meet all security, privacy, and governance standards 
• Build Integrations: Develop and maintain integrations across systems using APIs (Application Programming Interfaces), ensuring accuracy, reliability, and secure data flow 
• Strengthen Vendor Partnerships: Collaborate with vendors and developers to enhance solutions while aligning with internal technology and risk standards 
• Enable Data-Driven Decisions: Partner with stakeholders to design analytics and reporting that drive insight and informed decision-making 
• Maintain Documentation: Create and uphold system documentation, standards, and support procedures to ensure consistency and scalability 

What You’ll Bring

• Education: Bachelor’s degree in Computer Science, Information Systems, or a related field—or equivalent practical experience 
• Experience: 7+ years supporting and configuring HR technology solutions, including Learning Management Systems (LMS), recruiting, performance management, and talent platforms 
• Implementation Leadership: Proven success leading HR technology implementations or major enhancements across cross-functional teams 
• HR Systems Expertise: Strong understanding of HR and talent workflows, ideally within a law firm or professional services environment 
• Technical Skills: Experience with programming or scripting languages such as Java, .NET, or Python, along with strong SQL and data analysis capabilities 
• Integration Knowledge: Hands-on experience with Software as a Service (SaaS) platforms, APIs, and Single Sign-On (SSO) technologies (e.g., SAML, OAuth) 
•  Problem Solving & Ownership: Analytical mindset with the ability to proactively identify, troubleshoot, and escalate issues as needed 
• Collaboration & Communication: Excellent interpersonal and communication skills, with the ability to work effectively across technical and business teams 
• Organization & Agility: Self-motivated and highly organized, with the ability to manage multiple priorities in a fast-paced environment 

Preferred Qualifications:

• Experience supporting HR systems within a law firm or large professional services organization 
• Hands-on experience with applicant tracking and talent acquisition platforms 
• Familiarity with Microsoft Azure, Active Directory, and identity management concepts 
• Experience building HR reporting, analytics, and dashboards