Senior Application Systems Analyst - Revenue Cycle

Senior Application Systems Analyst – Revenue Cycle

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A healthcare organization is seeking a Senior Application Systems Analyst to support, optimize, and implement revenue cycle applications and business processes. This role serves as a key liaison between business users, operational leadership, IT teams, and vendors, translating business requirements into effective technology solutions.

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Key Responsibilities

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• Analyze, design, configure, test, implement, support, and optimize assigned healthcare applications and business processes.
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• Lead quality assurance and complex integrated testing initiatives.
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• Analyze business requirements, workflows, process maps, and future-state needs to develop effective application solutions.
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• Perform gap analysis and provide recommendations across multiple applications.
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• Work closely with stakeholders and operational leaders to standardize workflows and improve efficiency.
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• Lead medium- to large-scale application projects with limited guidance.
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• Develop and implement complex configurations and functionality based on end-user and business requirements.
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• Troubleshoot and independently resolve application incidents and service requests.
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• Coordinate application changes with vendors, technical teams, and internal stakeholders.
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• Ensure all system changes follow established change-management, testing, approval, and validation processes.
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• Identify dependencies between applications, infrastructure, and business operations.
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• Provide project status updates, technical recommendations, and risk information to stakeholders.
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• Support cross-application initiatives and high-impact vendor changes.
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• Develop and review technical and user documentation.
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• Assist with user and team training and serve as a knowledge resource and mentor to junior team members.
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• Stay current with application capabilities, healthcare technology, industry practices, and emerging solutions.
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• Support operational teams in implementing standardized best-practice workflows.
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Requirements

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• Associate or bachelor's degree in healthcare, business, information systems, or a related field preferred.
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• 5+ years of experience in healthcare, business, information systems, or a related environment.
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• Strong knowledge of healthcare operations, applications, and business workflows.
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• Experience with application analysis, configuration, implementation, testing, and optimization.
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• Strong project management and problem-solving skills.
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• Ability to independently manage complex projects and requirements.
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• Excellent written, verbal, and interpersonal communication skills.
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• Strong organizational skills with the ability to manage multiple priorities.
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• Proficiency with Microsoft Word, Excel, and PowerPoint.
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• Ability to translate complex technical information into clear, meaningful information for different audiences.
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• Strong customer service and stakeholder management skills.
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• Experience mentoring or supporting junior technical team members.
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• Ability to work collaboratively across business, technical, and vendor teams.
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• Relevant certifications in the area of specialization are preferred.
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Epic Experience

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For Epic-focused roles, certification or proficiency in the assigned Epic module is required within six months of employment, with ongoing version training required to maintain certification or proficiency.

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Work Arrangement

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Full-time | 5 days per week, 8 hours per day

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The role may require additional hours during critical incidents and occasional travel to support business requirements.

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