Senior Applications Administrator
The Business Applications team at Colorado Springs Utilities is seeking a Senior Applications Administrator to provide advanced, hands-on support for enterprise applications, including cloud and on-premises solutions. This role focuses on operational excellence by maintaining system stability, resolving complex production issues, and ensuring critical applications run reliably each day. You will work closely with infrastructure teams, database teams, vendors, and the Technical Lead as a key technical expert responsible for system health, performance, and availability.
A hybrid Telework Schedule will be considered for this position; hybrid is defined as a pre-determined blend of working from home and in the office with 2 days remote/3 days on-site
What You'll Do:
- Provide advanced administration and operational support for on premise and cloud enterprise applications
- Support critical utility specific applications
- Troubleshoot and resolve complex issues; escalate strategically when needed
- Participate in a 24x7 on-call rotation to ensure system continuity
- Project technical execution - ensuring alignment, quality, risk mitigation, and scalability
- Participate in planning and completing system upgrades, patching strategies, lifecycle management, and architecture evaluations
- Conduct performance analysis and tuning; identify bottlenecks and partner on solutions
- Investigating recurring issues and driving long-term stability improvements
- Maintain system and operational procedural documentation
- Follow established change, incident, and support processes while collaborating with peers
Who You Are:
- A hands-on technical expert with server administration (Unix/Linux/Windows), scripting, and automation using tools such as PowerShell and Windows batch scripting to support enterprise infrastructure and operational processes
- Proficiency with relational databases, query optimization, and enterprise data practices
- Experience overseeing complex enterprise systems and influencing technical direction across multiple teams
- Familiarity with cloud/on-prem architectures, middleware, scripting, and modern development practices
- Demonstrated ability to seamlessly shift across multiple systems, priorities, and technologies, maintaining continuity and performance
- Independent yet collaborative within a structured operational model
- Detail-oriented, with a strong commitment to reliability, performance, and consistency
- Clear communicator who can translate technical findings effectively
Qualifications:
- 3-5+ years of experience in application or systems administration
- Bachelor's degree in IT, Computer Science, MIS, or equivalent experience
- Experience supporting business-critical, high-availability systems
- Prior participation in an on-call production environment
- Strong grasp of troubleshooting, root cause analysis, and incident resolution
Preferred/Nice to Have:
- Background in utilities, regulated industries, or large enterprise environments
- System Performance tuning (application, middleware, database
- Scripting/automation (Shell, Python, etc.)
- Monitoring, alerting, and log analysis tools
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
- Exerting up to 10 pounds of force occasionally (1/3 of the time), and/or a negligible amount of force frequently (1/3 to 2/3 of the time) to lift, carry, push, or pull objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary only if walking and standing are required only occasionally and all other criteria are met.
- Positions in this class typically require reaching, standing, walking, grasping, talking, hearing, seeing and repetitive motions. And, positions in this class typically require talking, hearing, seeing and repetitive motions within an office working environment.
The military job codes/duty codes most closely related to this role are: , 25A, 25B, 25D, 25U, 25Z, 250N, 251A, 254A, 255N, 255S, 255Z, 17C0, 17D1, 17D2, 17DX, 33S1, 33S2, 33S4, 33SX, 6420, 6423, 6425, 6427, IT, 2502, 4002, 4010, 5970, 9628, 9646, 9975, 9985, 9634, 9934, 9975, 9985
Our Commitment to Our Employees…
Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don''''t just say people are important - we prove it! That's why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.
Time Off to Recharge
- Vacation - Start with 13 days annually, increasing to 24 days with tenure
- Personal Leave -3 days per year
- Paid Holidays -12 paid holidays per year
- Sick Leave - 12 days per year for personal or family health needs
- Vacation Buy - Option to purchase up to 40 additional hours annually
Health & Wellness - Benefits elected are effective the first of the following month
- Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
- Zero Health: Access to hundreds of medical services at no cost
- Dental & Vision: Two dental plans and one vision plan
- Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
- Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you''''re enrolled in a our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
- Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
- Health Savings Account (HSA): Available with HDHP
Financial & Retirement Security
- Pension Plan: Colorado PERA provides retirement benefits and peace of mind
- Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
- Disability Coverage: Short-Term and Long-Term Disability insurance available
- Life Insurance: Employer-paid coverage with optional supplemental plans
Additional Support
- Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
- Tuition Reimbursement: Up to $5,250 annually to support continued education
- Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness