Senior Applied Scientist, Catalog System Services Science

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Algorithms, Artificial Intelligence (AI), Customer Experience, Customer Relations, Data Analysis, Diversity, Electronics, Experiment Design, Information Models, Information Retrieval, Mentoring, Performance Modeling, Power Generation, Production Systems, Sales, Scientific Publications, Structured Data, Team Player, Technical Delivery
LOCATION
Seattle, WA
POSTED
2 days ago

At Amazon Selection and Catalog Systems (ASCS), our mission is to power the online buying experience for customers worldwide so they can find, discover, and buy any product they want. We innovate on behalf of our customers to ensure uniqueness and consistency of product identity and to infer relationships between products in Amazon Catalog to drive the selection gateway for the search and browse experiences on the website. We"re solving a fundamental AI challenge: establishing product relevant information at unprecedented scale with Frontier Models and Agents. The scale is staggering: billions of products, petabytes of multimodal data, millions of sellers, dozens of languages, and infinite product diversity ranging from electronics to groceries to digital content.

The research challenges are immense. GenAI and VLMs hold transformative promise for catalog understanding, but we operate where traditional methods fail: ambiguous problem spaces, incomplete and noisy data, inherent uncertainty, reasoning across both images and textual data, and explaining decisions at scale. Enriching product information requires sophisticated models that reason across text, images, and structured data, all while maintaining accuracy and trust for high-stakes business decisions affecting millions of customers daily.

Amazon"s Catalog System Services Science team is looking for an innovative and customer-focused applied scientist to help us make the world"s best product catalog even better. In this role, you will partner with technology and business leaders to build new state-of-the-art algorithms, models, and services. You will pioneer advanced GenAI solutions that power next-generation agentic shopping experiences, working in a collaborative environment where you can experiment with massive data from the world"s largest product catalog, tackle problems at the frontier of AI research, rapidly implement and deploy your algorithmic ideas at scale, across millions of customers.

Key job responsibilities

  • Formulate novel research problems at the intersection of GenAI, multimodal learning, and large-scale information retrieval. In essence, translating ambiguous business challenges into tractable scientific frameworks
  • Design and implement leading models leveraging frontier models, and agentic architectures to enrich catalog information at billion-product scale
  • Pioneer explainable AI methodologies that balance model performance with scalability requirements for production systems impacting millions of daily customer decisions
  • Own end-to-end ML pipelines from research ideation to production deployment, processing petabytes of multimodal data with rigorous evaluation frameworks
  • Define research roadmaps aligned with business priorities, balancing foundational research with incremental product improvements
  • Mentor peer scientists and engineers on advanced ML techniques, experimental design, and scientific rigor, building organizational capability in GenAI and multimodal AI
  • Represent the team in the broader science community - publishing findings, delivering tech talks, and staying at the forefront of GenAI, VLM, and agentic system research

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles