Description
Senior Assistant Manager
Direct Report – Operations Manager / General Manager
The Senior Assistant Manager is responsible for and accountable to the day to day operations of the business and development of the Assistant Manager Team.
The SAM reports directly to and works closely with the Operations Manager, as the SAM position is a training ground for future Operations Manager candidates.
The Senior Assistant Manager is accountable to the following initiative:
“INSURE QUALITY OF OPERATIONS AND GUEST SATISFACTION THAT WILL DRIVE FREQUENCEY OF VISIT AND BRAND LOYALTY AND PRODUCE THE COMMITTED FINANCIAL RESULTS.”
Shift to shift systems and procedures adherence- All departments
Shift to shift labor results
Management and follow up on all operational systems, processes and checklists
Shift Management Plans
All Department opening and closing checklists
FOH Opening and Closing Checklists Results
FOH Weekly Beautification Checklists Results
Quality Shift Set Up and Execution
Audits/Health Inspections/Quarterly Safety Audits
Selection of Safety Committee
Period Safety Meetings and educating entire staff on period safety initiatives
Quarterly Safety Audits
Oversee and support –
Ø Assistant Manager Team – Active in each Team Members professional development