We are seeking an experienced Senior Associate Consultant with strong healthcare domain expertise, preferably with Aetna experience, to work on AI-enabled projects within GPS Contact Center environments. The role involves analyzing business requirements, supporting Agentic AI workflows, and coordinating across Agile Scrum teams with Product Owners, Tech Leads, and Architects. The ideal candidate will be highly skilled in documentation, stakeholder management, and translating business needs into actionable workflows for AI agents.