Senior Associate, CPG Ads & Promotions Operations

Join Our Team as a Senior Associate in CPG Ads & Promotions Operations

Are you ready to make a significant impact in a dynamic, remote work environment? Based in California, this role offers the flexibility to work from anywhere while collaborating with a diverse team to drive success for our brand partners.

This highly collaborative position involves working across product, engineering, sales teams, and advertisers to deliver high-impact operational solutions. You'll play a crucial role in designing and deploying internal tools, eliminating manual tasks, and enhancing operational efficiency. Your strategic guidance and troubleshooting expertise will ensure our brand partners thrive on the platform.

Responsibilities:

• Process Optimization: Advocate for operational needs during new product launches and advertiser onboarding rollouts.
• Technical Troubleshooting: Lead resolution of platform issues, managing technical investigations and stakeholder communications for timely fixes.
• Problem Diagnosis: Triage and troubleshoot complex campaign and platform hurdles using data analysis and internal diagnostic tools.
• Tooling & Automation: Identify efficiency gaps and build internal tools or automated workflows to streamline processes.
• Sales and Advertiser Support: Serve as the primary contact for sales teams and external advertisers, supporting campaign and platform-related issues.
• Operational Execution: Support campaign management, including setup, quality assurance (QA), and ad content moderation.

Requirements:

• 3-5 years of experience in managing operations or strategic initiatives within high-growth environments.
• Strong collaboration skills, acting as a bridge between diverse functions.
• Curious problem-solver with a strategic mindset.
• Solution-oriented and thrives in fast-paced settings.
• Data-informed, using metrics to advocate for improvements (Excel required; SQL preferred).

Preferences:

• Experience in CPG or related industries.
• Familiarity with remote work tools and environments.

Ready to take the next step in your career? Apply now to join our team and help shape the future of CPG Ads & Promotions Operations!

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