Senior Associate, OPS Business Process Improvements/Best Practice

In this role, you'll make an impact in the following ways:

• Represent Operations as a SME and stakeholder in Global Collateral related and other initiatives
• Gather, analyse, and document information for new Business Requirements in support to Global Collateral activities from stakeholders in Operations.
• Participate in Business Requirements modelling and writing with Product and Engineering experts.
• Collaborate with colleagues to identify potential efficiencies / enhancements of operational process flows
• Review Business and Functional Requirements
• Prepare and coordinate the project implementation and operational readiness
• Assist with non-standard service support requests
• SME for new processes, products, and services
• Facilitate communication between internal users, Product and Engineering experts

To be successful in this role, we're seeking the following:

• Bachelors degree required

• Graduate degree preferred

• 5-7 years of total work experience preferred

• Experience in Operations, Business Analysis or Technology preferred

• Strong AI and digital tools capability; light coding experience is a plus

• Proven ability to identify innovative solutions and new opportunities using the latest technology

• Strong verbal and written communication skills across all organizational levels

• Proficiency with Microsoft 365 (Excel, PowerPoint, Word, Outlook, Teams)

• Self-driven and capable of working independently with minimal supervision

• Thorough, with strong organizational and analytical skills

• Adaptable and flexible; able to switch contexts quickly and prioritize tasks effectively

• Working knowledge of enterprise principal custody and collateral management systems highly preferred

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.