Our client, a Financial company, is looking for a Senior ATM Help Desk Support for their Remote location.
Responsibilities:
This is an ATM Helpdesk Support role with strong troubleshooting hardware computer devices,
Provide phone support for vendors on hardware / cash vendors
Dispatch service request
Use tools like Service Now & Vision for the dispatch request
Will be responsible for both inbound calls as well as outbound call from the Cash Vendors on the issues of ATM
They need not work on the ATM Physical machines or issues on the hardware but need to give the support to Cash Vendors and provide basic trouble shooting via phone and it's both inbound and outbound.
Requirements:
Helpdesk Support / Desktop Support Exp is a must
Knowledge of ATM hardware is highly preferred
Should be very good with email antiquities and communications skills
Any Certifications in Microsoft, Cisco or Unix/Linux Technologies, ITIL Foundations, CompTIA
Excellent Communications are the key.
Why Should You Apply?
Health Benefits
Referral Program
Excellent growth and advancement opportunities
Numbers & Facts
Location
VA
Skills
ATMunmatched
Cisco Network Systemsunmatched
Communication Skillsunmatched
CompTIA - Computing Technology Industry Associationunmatched
Computer Hardwareunmatched
Desktop Administrationunmatched
Financeunmatched
Hardware Administrationunmatched
Health Planunmatched
Help Deskunmatched
ITIL (IT Infrastructure Library)unmatched
Identify Issuesunmatched
Linux Operating Systemunmatched
Maintenance Servicesunmatched
Microsoft Certificationsunmatched
ServiceNowunmatched
Unix Operating Systemsunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.