Senior Audio-Visual Engineer

Covington & Burling LLP

DC

JOB DETAILS
SALARY
$140,000–$175,000 Per Year
SKILLS
Advertising Scheduling, Attorney, Audio Engineering, Audiovisual, Best Practices, Calendar Management, Cisco Certifications, Cisco Network Systems, Conferences, Continuous Improvement, Control Systems, Crestron, Customer Relations, Customer Support/Service, Documentation, Documentation Plan, Documentation Standards, Editing, Electrical Engineering, Equipment Maintenance/Repair, Establish Priorities, Extron, Identify Issues, Information Technology & Information Systems, Integration Testing, Inventory Management, Inventory Reports, Legal, Mentoring, Microsoft Certifications, Microsoft Product Family, Operational Support, Performance Analysis, Plan Meetings, Process Management, Professional Services, Reliability Engineering, Root Cause Analysis, Service Delivery, Status Reports, Support Documentation, Team Lead/Manager, Technical Leadership, Technical Support, Telecommunications, Testing, Time Management, Unified Communications, Usability Engineering, User Interface/Experience (UI/UX), Videoconferencing, Webinar
LOCATION
DC
POSTED
17 days ago

Senior Audio -Visual Engineer IT Application Solutions Summary The Senior Audio -Visual Engineer delivers advanced customer -focused AV engineering and operational support while providing day -to-day technical leadership for the AV team. This role is accountable for the reliability and performance of conference center and collaboration technologies globally including Microsoft Teams Rooms MTR environments enterprise room control platforms and associated audiovideo signal chains. The Senior AV Engineer partners closely with Client Services to ensure high -quality meeting and event execution lea ds troubleshooting and root -cause analysis and contributes to lifecycle planning standards documentation and continuous improvement of the firms AV infrastructure and user experience. Apply Qualifications Education & Credentials Associate or bachelors degree is preferred Audio Engineering Information Technology Electrical Engineering Telecommunications or a related field or equivalent combination of education and experience. Relevant technical certifications are preferred e.g. CTSCTS -ICTS -D Microsoft Teams RoomsTeams certification pathways CrestronExtron training Cisco collaboration certifications or comparable vendor credentials. Duties and Responsibilities Deliver professional responsive and solution -oriented AV support to lawyers business professionals and firm clients. Provide end -to-end technical support for meetings and conferences including video conferencing webinars content sharing digital recording basic post -production editing and special events. Engineer and validate room readiness by configuring testing and supporting cameras microphones DSPaudio chains control systems computers projectors displays and related AV technologies prior to scheduled events. Perform proactive system health checks troubleshoot failures under time constraints and drive root -cause analysis to improve service reliability. Create update and close AV service tickets for setups support requests incidents and repairs documenting troubleshooting steps and outcomes. Diagnose and repair AV equipment in -house when feasible and coordinate vendor supportRMA processes as needed. Partner with Client Services on meeting planning third -party coordination and integration testing to ensure seamless end -user experience. Maintain accurate AV inventory configuration records and support documentation room standards quick reference guides and troubleshooting runbooks. Stay current on AV unified communications and collaboration technology trends recommend changes that improve reliability usability and supportability. Qualifications continued Knowledge & Experience Expert -level experience supporting Microsoft Teams Rooms MTR including Teams Room Pro environments. Expert -level experience configuring and supporting Lenovo Cisco and comparable AV devices. Advanced expertise with Extron control systems video matrix switches and mixers. Strong working knowledge of Crestron XIO and Fusion RV enterprise management tools including provisioning scheduling and monitoring. Minimum of 7 years of progressive experience supporting video conferencing room audio systems and AV control platforms. Prior experience in a law firm or professional services IT environment preferred. Minimum of 7 years of progressive experience supporting video conferencing room audio systems and AV control platforms. Prior experience in a law firm or professional services IT environment preferred. Work Conditions Based in Washington D.C. Core hours of 900am - 530pm Monday -Friday in -office. Ability for flexible hours including early mornings evenings and weekends with minimal notice when required. Position requires access to equipment software or technology that is subject Duties and Responsibilities continued Crosstrain on firmwide AV platforms and standard room designs to ensure comprehensive team coverage and consistent service delivery. Maintain timely and regular attendance provide after -hours support as required for events and perform other duties as assigned. Senior -Level Responsibilities Train and mentor AV team members on systems tools and best practices. Support and engage firm executives for high -profile meetings and events. Coordinate and support large -scale events within and outside firm facilities. Document and promote standardized AV procedures and best practices firmwide. Lead AV infrastructure upgrades and maintenance activities recommend enhancements and improvements. Provide scheduled and ad -hoc performance and operational reports to the Audio -Visual Manager. Demonstrate initiative sound judgment and the ability to prioritize effectively in high -pressure environments. Pursue continuous professional development through training certifications and industry resources. Uphold high standards of confidentiality discretion and integrity particularly with respect to all sensitive andor confidential firm and client information to which this position will have access. Status Exempt Reports To Audio -Visual Manager Workplace Type Onsite Salary range of 140000 -175000 dependent on candidate experience. to U.S. export controls. To be granted access pursuant to US Export Control laws candidate must be either a a United States citizen or national b a person lawfully admitted for permanent residence of the United States i.e. Green Card" holder or c an INS -approved refugee or asylum holder who has applied for naturalization within six months of the date the individual first became eligible and if not yet naturalized is still actively pursuing naturalization if 2 years have passed since the date of application to be granted access pursuant to US Export Control laws. Candidates will be required to submit appropriate documentation to determine whether access can be granted before proceeding further through the application process. Candidates hired for staff positions with a minimum work schedule of 30 hours per week are eligible for a comprehensive benefits package including healthcare insurance. Learn more about benefits at Covington. httpswww.cov.comencareersstaffbenefits View Covington job applicant privacy notice here httpswww.cov.comenjob -applicant -privacy -notice Covington & Burling LLP is an equal opportunity employer and does not discriminate in any aspect of employment including hir ing salary promotion discipline termination and benefits on the basis of race color ethnicity religion national origin g ender gender identity or expression age marital status sexual orientation family responsibility disability including physical handicap or any other improper criterion. Covington will consider qualified applicants with arrest or conviction records for employment in accordance with applicable l aws including the California Fair Chance Act the Los Angeles Fair Chance Initiative for Hiring Fair Chance Ordinance the Los Ang eles County Fair Chance Ordinance and the San Francisco Fair Chance Ordinance.

About the Company

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Covington & Burling LLP