YourpotentialhasaplaceherewithTTEC’saward-winningemploymentexperience.AsaSeniorAVEngineerworkinginofficeinDenver,CO,you’llbeapartofbringinghumanitytobusiness.#experienceTTEC
Ouremployeeshavespoken.Ourpurpose,team,andcompanycultureareamazingandourGreatPlacetoWork®certificationintheUnitedStatessaysitall!
Whatyou’llbedoing:
Youwillberesponsibleforallaspectssurroundingtheengineering,configuration,installation,maintenance,training,andupgradeofourGlobalIP-VideoTandberg/CiscoandWebbased(Zoom)infrastructure(Operatingin16differentCountries).USbasedTeamsRoomVideosystems.
DuringaTypicalDay,You’ll
SupportandimplementallVoIP,IP-Video,DigitalSignage,A/Vbasedtechnologies. Overseeallinstallations,repairsandmaintenancesupportofsaidsystems SupportofA/Vdesign,projectmanagement,vendormanagement/oversight,BudgetingasitrelatestotheA/Vandvideosystems. Providedesign/engineering/projectleadershiponnew/upgradedvideoconferencing,EventCenter,NOCprojects. Provide/Leadengineeringandtechnicalinputtocreate,maintain,andimplementvideoengineeringstandards Support/Leadmoves,adds,andchangesinthesystem Continuouslyprioritizeactivitiestoensurevideooperationsarefunctioningproperlyandinaccordancewithstandards Providein-roomAVsupportforallenduserandseniorexecutiveneeds Createvariousinstallation,trainingandjobaiddocuments PerformsotherdutiesasrequestedbymanagerWhatYouBringtotheRole
HighSchoolDiploma.Bachelor’sDegreepreferredbutcanbereplacedbyexperience. Minimum3years’experiencewithVideoConferencing/AVintegrationdesign,engineering,installationandsupport, ExperiencewithA/VPlatforms:QSC/Qsysenvironment,Crestron,Extron,Shure,Sennheiser,Mackie,Dante,RunningLiveSound,ETCLighting,DMX,GlobalCache,VideoWallprocessors/RGBSpectrum,IPCamerasPlatforms. JsonProgramming,Savant,MDMSolutions(JamforWorkspace1),MAC,ExecutivePCsupport,Linux,andVideoEditingaplus Familiarity/ExtensiveExperiencewithWebbasedservicessuchasZoom,Hangouts,MicrosoftTeams,etc. ExperiencewithlargeenterpriseIPnetworksandrelatednetworkingequipment ExperiencebridgingandtroubleshootingTeamsvideoconferencecalls Mustpossessstrongorganizationalskillsandbeabletolearnanddefinetechnicalprocessesandprocedures Mustbeabletoplan,provideanalysis,designandimplementtechnicalsolutions MustpossessathoroughknowledgeoftheMSOfficesuite(i.e.Outlook,Excel,Visio,etc. UnderstandIP-VideoandWebbasedprotocols(i.e.H.323,SIP,etc.)WhatYouCanExpect
Visit TTECBenefitsforU.S.Employees|TTEC formoreinformation.
Theanticipatedrangeis$70,000-80,000.Actualcompensationofferstoacandidatemayvarybasedupongeographiclocation,workexperience,educationand/orskilllevels.
AboutTTEC
Ourbusinessisaboutmakingcustomershappy.That'sallwedo.Since1982,we'vehelpedcompaniesbuildengaged,pleased,profitablecustomerexperiencespoweredbyourcombinationofhumanityandtechnology.Onbehalfofmanyoftheworld'sleadingiconicandhypergrowthbrands,wetalk,message,text,andvideochatwithmillionsofcustomerseveryday.Theseexceptionalcustomerexperiencesstartwithyou.
TTECisproudtobeanequalopportunityemployerwhereallqualifiedapplicantswillreceiveconsiderationforemploymentwithoutregardtorace,color,religion,sex,sexualorientation,genderidentity,nationalorigin,disability,orstatusasaprotectedveteran.TTECembracesandiscommittedtobuildingadiverseandinclusiveworkforcethatrespectsandempowerstheculturesandperspectiveswithinourglobalteams.Weaimtoreflectthecommunitiesweserve,bynotonlydeliveringamazingserviceandtechnology,butalsohumanity.Wemakeitapointtomakesureallouremployeesfeelvalued,belonging,andcomfortablebeingtheirauthenticselvesatwork.Asaglobalcompany,weknowdiversityisourstrengthbecauseitenablesustoviewthingsfromdifferentvantagepointsandforyoutobringvaluetothetableinyourownuniqueway.